"I have a dream that if every business in the world improved their customer service and customer experience just a little bit, then we could make the whole world a bit better.
They surveyed over 7,000 customers, around 3,500 customer-facing employees and nearly 2,000 business leaders from around the world.
Iowa utilities do less to help customers save energy | Energy News Network
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Iowa's largest utilities have dramatically scaled back efforts to help customers conserve energy since a 2018 law gutted the state's efficiency requirements.
Customers Want in on the Action | Ratchet+Wrench
Transparency and customer education are certainly not new challenges for repair shops, but Ratchet+Wrench Inside the Consumer's Mind survey respondents revealed customers have a hefty appetite for more.
When asked what could be done to make the repair shop experience more comfortable, a majority of respondents stressed a desire for more intel on the specific work being done on their vehicles, more opportunities to talk through the repair process, and even a chance to meet the technicians
Chinese Banks Luring Customers To Use Digital Yuan | Bitcoinist.com
According to a study from locals in Shenzhen, China, the digital yuan isn’t seeing broad adoption, which the Chinese government has hinted at in a number of news releases. A few state-owned banks in China have now asked their employees to recruit 200 to 300 users of the cryptocurrency.
A few Chinese financial officials, who were not permitted to communicate with the press but spoke on the condition of anonymity at the time, said the six banks obeyed the PBOC’s instruction to push the digital currency in Shanghai.
13 tried-and-true ways to retain and engage existing customers
One of the first lessons business owners learn is that it’s cheaper to retain an existing customer than to engage a new one. However, that doesn’t mean it’s easy—and failing to retain current clientele can lead to detrimental consequences for an organization.
No limit on customers in stores starting Monday | City News | thesuburban.com
Utilities to refund customers fees from tainted energy bill | wtol.com
Nearly 3,000 customers without power in southeast Topeka | KSNT News
TOPEKA (KSNT) – Evergy power crews were working Wednesday morning to restore power to about 3,000 customers in parts of southeast Topeka.
An online map indicates the outages were reported about 10:20 a.m. Wednesday and should be restored by noon.
How to build a learning community to engage your customers
With the global pandemic forcing many organizations to move their operations online, it has never been more important to keep your customers engaged from a distance.
Learning communities offer a way for organizations to upskill customers and keep them in the loop about current and upcoming developments.
CORE: One year, over 80,000 customers and $29 million later - CPS Energy Newsroom
As you start reading this blog, we have a favor to ask. As a matter of fact, we're going to ask you for three favors in the coming days. So, please don't stop reading until you get to the end.
Think back to what you were doing a year ago today. In San Antonio and across the world, we were gripped by the deadly COVID-19 pandemic that scuttled summer travel plans, closed neighborhood pools, and canceled children's camps and activities.
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Many more happy returns of the day @SGanguly99 . May you be gifted with life's biggest joys and never-ending bliss.… https://t.co/RPpxptExet VVSLaxman281 (from India) Thu Jul 08 02:49:48 +0000 2021
Many more happy returns of the day to an icon and a role-model. Apart from the phenomenal success he has tasted as… https://t.co/aPQ0QuWUbL venkateshprasad Wed Jul 07 05:06:28 +0000 2021
Everything went wrong. The only good news we got now is that vaccination finally took off. Let's cheer @JKJAVMY… https://t.co/v4976qiKNT yeobeeyin (from KL) Thu Jul 08 03:09:43 +0000 2021
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