Returning customers spend more, view brands as more trustworthy and are more likely to tell friends and family about their experiences. In other words, retention is about more than keeping one customer; it's about cultivating a community of people who trust and respect your business.
Malls are adapting to customers, but can they survive? (VIDEO)
Con Edison Helps Customers Manage Energy Costs | Con Edison
Con Edison offers customers relief from the volatility of energy prices with its Level Payment Plan option, energy saving tips and more.
“Helping customers manage their energy costs is one of the most important things we do,” said Michele O’Connell, senior vice president of Customer Operations.
How Tech Helps This Young Business Better Care For Its Customers
Such high-touch customer service is important for those who travel internationally for their events, including those who flew to Eugene, Ore. for the World Athletics Championships 2022 in July.
And so it does. DAIMANI's 24 employees in seven offices across Europe, Asia and South America help the company operate in seven languages across 30 payment methods and 70 currencies.
Public Service Commission directs Alabama Power to refund $62 million to customers | CBS 42
MONTGOMERY, Ala. ( WIAT ) — Alabama Power will be giving refunds to residential customers this August after over-collecting money in 2022. Some customers have mixed feelings about the refunds.
Kevin Billups stopped in to pay a bill at Alabama Power’s Montgomery location Thursday. He says it’s been harder to do that lately.
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