As Washington’s utility shut-off moratorium expires, Puget Sound Energy is engaging with customers in need, offering financial assistance options, extended payment plans and warning them of potential payment scams.
“We understand that this has been a challenging time for our customers and our communities, and we have stood by our commitment to continue maintaining services to everyone who needs it,” said PSE President and CEO Mary Kipp.
Iconic Gahanna Businesses: Gahanna Auto Sales' counts on repeat customers
Editor's Note: This is the fourth in a series about Gahanna iconic businesses to be featured monthly.
Owner Craig Leitwein, 46, said his father, Steve Leitwein, took a chance when he purchased the business in 1991 from the Smith brothers.
"Somewhere in the '40s, it was Gahanna Chevrolet," Leitwein said. "They called it Gahanna Auto Sales and Chevrolet. And Quality Chevrolet came in and purchased this. This is where they got their franchise. ... And they sold it to the Smith brothers.
Neiman Marcus alerts millions of online customers about security breach - CNN
Pleasant Valley PSD issues boil water advisory for some Maidsville customers - Dominion Post
Wow Customer Service: Training And Empowerment That Build The Stories That Customers Will
Wow customer service is an essential part of becoming a legendary customer-centric business. That's because customers think in terms of stories , and you want them to retain—and retell—stories of what your company is all about.
You don't always get the chance to wow customers, but when you do, you want your employees fully empowered to make the magic happen, and fully inspired to use all their creativity and all the resources at their disposal to make it happen.
LaMar's Donuts asks customers to pay more to fund worker bonuses, cover rising supply costs
LaMar's Donuts will be increasing their prices by 20% or more in order to fund a new bonus program, potentially higher wages for employees and increased supply costs.
LaMar’s Donuts says it will increase prices by 20% or more to cover not only rising supply costs but also increased compensation for its workers just days after an employee walkout in Overland Park.
Consistency That Keeps Customers Coming Back
Brick 3 Pizza Owner Demetri shares the secret behind making food your customers want to eat 6 days a week and managing a staff that welcomes customers in like family.
The celebration fell on a Friday during the Lenten season, and Daniela does not eat meat during Lent, so her team ordered a veggie pizza just for her. The meal was a revelation. “I've never had a veggie pizza before,” she said. “And it was just the best pizza I had ever had.
The Container Store tapped Afterpay to reach the next generation of customers—and it
"As we've learned over the past few years, organization has benefits across the board, including mental health benefits," says Barbara Snook , vice president of custom closets general manager at The Container Store .
It's hard to think of a brand better positioned to meet the moment than The Container Store—it's the only major retailer whose sole focus is on home organization.
Wawa Reminds Customers How to Submit a Claim to Receive Settlement Benefits | State |
WAWA, Pa., Sept.
The agreement, which is subject to Court approval, resolves all customer claims related to that data security incident, which resulted from malware being discovered on Wawa payment processing servers.
Dish Network Customers May Miss The Beginning Of Trail Blazers Season - KXL
Portland, Ore. — Thursday, Dish Network turned off the switch to Root Sports NW to customers. This means that Blazer Fans once again are on the outside looking in when it comes to watching games on TV.
This model requires nearly all customers to pay for RSNs when only a small percentage of customers actually watch them. As the cost of these channels continues to escalate, we no longer think it makes sense to include them in our TV lineup.