Saturday, April 6, 2024

I’m A Shopping Expert: 4 Top Items People Are Likely To Return

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ESW, a global retail support services firm, reports that electronics had a rate of return as high as 15% in 2023, with televisions leading the way. This highlights the significant challenge that retailers face in managing returns, particularly in the electronics category.

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According to a report by Radial, customers return footwear nearly as frequently as clothing and accessories, with 18% of shoes sold online finding their way back to the seller.

This suggests that retailers need to have effective strategies in place to manage returns in the footwear category as well.

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The reports created by ESW provide businesses with actionable intelligence for growing their customer base, increasing their market share, expanding their operations, publicizing their brand, improving customer service, and reducing their rates of returned merchandise.

This highlights the importance of having access to data-driven insights to inform retail strategies and improve operational efficiency. ← →

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The reports they create provide the businesses they serve with actionable intelligence for growing their customer base, increasing their market share, expanding their operations, publicizing their brand, improving customer service and reducing their rates of returned merchandise.

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