Monday, December 20, 2021

ABC Carpet customers are fuming over undelivered goods

ABC Carpet & Home is struggling to recover from the pandemic, with customers claiming they shelled out cash for orders that never arrived and its landlord crying foul as its Manhattan flagship falls deeper behind on rent, The Post has learned.

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Publisher: New York Post
Date: 2021-12-20T00:39:26 00:00
Twitter: @nypost
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Pret A Manger customers complain over drinks subscription deal - BBC News

But the BBC understands the High Street chain has received 5,000 complaints about the offer, such as smoothies often being unavailable.

Ex-Pret staff have also told the BBC its introduction has meant workers feel overwhelmed by the increased workload.

Publisher: BBC News
Author: https www facebook com bbcnews
Twitter: @BBCWorld
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FedEx shipping delays: Customers frustrated with Georgia facility

Customers say they are fed up with FedEx over delays in holiday shipping. Many say they are frustrated with the Austell, Georgia facility.

AUSTELL, Ga. - With Christmas less than a week away, a lot of FedEx customers in the metro Atlanta area are trying to figure out what's going on and whether they'll get their gifts in time.

Publisher: FOX 5 Atlanta
Date: 2021-12-20
Twitter: @FOX5Atlanta
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Regulators Order Low Super Off Peak Rates for APS Customers / Public News Service

Possible COVID-19 spikes worry rural America; Virginia updates its health plan with babies and moms in mind; midwives and doulas eye funding in Build Back Better; and the rural workforce shrinks.

Many backers of the bipartisan infrastructure package hail the number of jobs it's supposed to create - an average of 1.5 million jobs annually for 10…

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LP&L says power restored to all customers after outages

LUBBOCK, Texas (KCBD) - Lubbock Power & Light said power is fully restored to all customers after widespread outages early Sunday morning.

LP&L officials told KCBD the outages were caused by a transformer failure at 7:40 a.m. Sunday. An estimated 3,500 customers in central Lubbock were affected. Power was restored to all customers by 9:20 a.m.

Publisher: https://www.fox34.com
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Blog: A Visit from Some Customers - Furniture Today

When this column was originally written, I assumed it would be a one off, everyone would laugh, and things could go back to normal. Here we are a year later, and it is as relevant as it was December 2020. Hopefully, this is the last year you’ll read this column. Happy Holidays.

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Publisher: Furniture Today
Date: 2021-12-20T11:00:55 00:00
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Springfield customers, businesses frustrated by supply chain issues

You might be one of many who've gone to the grocery and noticed bare shelves where pasta is normally plentiful. Or maybe you went to order your favorite chicken wings at a restaurant only to be told they were completely out.

Early days of the COVID-19 pandemic saw shortages of basic necessities. But nearly two years later, consumers in the Ozarks and elsewhere are still running into issues with product availability. What exactly is the issue?

Publisher: Springfield News-Leader
Author: Sara Karnes
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Why Businesses Should Negotiate Prices With Customers | INSEAD Knowledge

In the world of retail, there is a compelling argument for both businesses and consumers to shun negotiations for high-priced items: Transactions based on a fixed price are simply faster and easier.

Sellers open to price negotiation – from car dealers, real estate agents to leather coat vendors – already know that negotiating gives them a chance to learn the customer's interests and willingness to pay (WTP), and customise prices and offerings that ultimately increase sales and profits.

Publisher: INSEAD Knowledge
Date: 1639987200
Author: https eu central 1 oauth2 lift acquia com authorize
Twitter: @INSEADKnowledge
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Protect Your Customers' Data: Establishing Privacy and Security Programs | CustomerThink

Privacy and security programs can go a long way in ensuring customer data protection. Beyond the obvious moral and legal obligation, there are reputational risks, severe financial and logistics-related consequences if customer data is exposed in a privacy breach.

A comprehensive privacy and security program will have most of the below-mentioned data security features built-in.

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