Wednesday, December 8, 2021

Want Customers To Stick Around? Get Their Feedback From Day 1 (and Keep Doing It)

Inviting customer feedback is key to the growth of many companies, but getting that feedback early enough to enhance your product is the real secret to success.

There's probably no successful business that doesn't do customer support well. And as a leader, you can't assume that some support won't be necessary. After all, mistakes happen, and people will have basic questions. Leaning on that support as a way to keep people loyal isn't ideal, however.

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Publisher: Entrepreneur
Author: Fady Helou
Twitter: @Entrepreneur
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How to Learn About Customers Who Browse But Don't Buy Your Products

If you're not monitoring the customers who decide not to make a purchase, you're missing out on crucial data that could help your business flourish.

If you're constantly monitoring and engaging with the people who buy from you, then kudos. That's going to let you understand customers even better so you can get them to keep buying.

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Publisher: Entrepreneur
Author: Sumit Aneja
Twitter: @Entrepreneur
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How customers can take back control of their electricity bills
Publisher: Dallas News
Twitter: @dallasnews
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AWS opens ‘top secret’ western region for US government customers – TechCrunch

“Amazon’s cloud arm, AWS, announced a new ‘top secret’ region this week, designed specifically for the U.S. government. It is Amazon’s second such region. The company now boasts “top secret” regions on the east and west coasts of the U.S.

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Publisher: TechCrunch
Date: 2021-12-07 14:37:24
Author: Ron Miller
Twitter: @techcrunch
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How Misidentifying Your Customers is Costing Your Business

Customers are obviously an important driver for every business. With companies constantly competing for customers’ limited attention, it's crucial that brands understand who their customers are and how best to connect with them.

Surprisingly, a company’s best customers are often the most difficult to understand.

Publisher: Total Retail
Author: Brian Goldfarb
Twitter: @MyTotalRetail
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3 Last-Minute Tips Using Transparency to Avoid Upsetting Customers

With the supply chain crisis causing headaches for retailers, brands must not pass their inventory problems onto holiday shoppers.

Alleviate customer dissatisfaction by being transparent about the availability of the products on your site. Indicate how much product is left in stock and set realistic thresholds for products that are running low.

Publisher: Total Retail
Author: Elliott Jacobs
Twitter: @MyTotalRetail
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Israeli CBO: 'It's Important to Work With Customers Early in Product Development' | Jewish &

CTech – "It's important to strive to have an interaction with customers. It's important especially in the beginning, when a…

A stock market ticker screen in the lobby of the Tel Aviv Stock Exchange, in the center of Tel Aviv, March 15, 2020. Photo: Flash90.

Publisher: Algemeiner.com
Author: The Algemeiner
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Gulf Power Customers To See Nearly $7 Monthly Increase For Fuel Costs : NorthEscambia.com

Gulf Power customers will see an increase of nearly $7 per month on their bills in January due to the increasing cost of natural gas.

"Rising fuel prices are affecting electricity generation costs. Since projecting its annual fuel costs, FPL has seen more than a 10 percent cost increase," said PSC Chairman Gary Clark.

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