Chattanooga Gas Co. rates will rise 7% next month to help pay for the continued upgrade and expansion of the natural gas utility in Chattanooga.
The Tennessee Public Utility Commission Monday authorized Chattanooga Gas to boost its rates $4.8 million in the next year, starting Oct. 1, for the 68,000 homes and businesses served by the private gas utility in Southeast Tennessee. The rate hike approved by state regulators was slightly below what the utility asked for this spring, but the gas utility will still boost the typical residential natural gas bill by $2.98 a month in October as the winter heating season begins.
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Dear Abby: Customers yell at me and spit on the plexiglass
DEAR ABBY: I’m considered an essential employee during this pandemic. I am writing on behalf of myself and all retail workers.
First let me say that it is my pleasure to serve on the front line. We are all a little apprehensive, but we feel we are called to help.
Our problem: A lot of shoppers coming into our stores are extremely rude to us. They are angry when they encounter longer lines and waiting times. One customer actually spit on a plexiglass shield we put up to protect our cashiers. They also bring small children and babies in with them to shop.
Protecting Your Customers' Weakest Security Link: Remote Workers - XaaS Journal
With the current pandemic situation, there's now an added layer to the mix: a lot more of your customers' employees are working outside the corporate security perimeter, making it more challenging to "see" and protect their computer activities. It's more important than ever that both IT professionals and remote workers take the necessary steps to prevent data breaches and cyberattacks.
Infoblox recommends that partners implement the following guidelines and best practices to ensure the security of their corporate data and networks while employees are working from home.
Huntington extends ‘fair play banking’ to business customers - Business - The
Effective Sept. 1, the bank began giving business customers 24 hours to cover an overdraft before imposing a fee.
COLUMBUS Huntington Bancshares is giving its business customers a break at a time when many could use a few more dollars in their pocket.
"It’s an important thing to do at this very moment," said Steve Steinour, the bank’s chairman, president and CEO.
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Ensuring Customer Satisfaction with Visual Engagement | No Jitter
Twilio worked with a local government to do just that by deploying a voice and SMS for contact tracing solution in less than 30 days.
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Acqueon, Genesys, and Vonage weigh in on the latest AWS Contact Center Intelligence solutions and what it means for their contact center offerings.
San Francisco businesses shuttered for months reopen to eager customers - SFChronicle.com
Thrilled at the prospect of working out in a real gym after nearly six months of shelter in place, Blair Marley-Perez was knocking on the door of 24 Hour Fitness’ California Street gym in downtown San Francisco at 5 a.m. Monday.
After she was told the gym wouldn’t actually open for another two hours, she walked around the quiet Financial District. It was the first time she had left her Alamo Square home to do something other than grocery shopping since mid-March, she said. She was back at 7, unfazed by the ghost-town atmosphere.
6 Ways to Build a Bond With Customers
“Instagram is an interactive space for our experts to share guidance on practices and products to support at-home skin-care remedies. We see high engagement on our stories, where our most seasoned and skilled experts and trainers field our followers’ questions. We’re also piloting some other digital services that will allow clients to connect with our team of experts, one-on-one.” — Michael Pollak, cofounder and chief experience officer, Heyday
Post office internet issues send Queens customers on quest for stamps — Queens Daily Eagle
Customers wait outside the Kew Gardens Hill post office, which has been plagued by tech problems for several weeks. Eagle photo by Rachel Vick
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Phyllis Blitz-Hochberg just wanted to mail a package and pick up some stamps, but a weeks-long internet outage at the post office near her home in Kew Gardens Hills turned the simple errand into an annoying quest.
"I inquired when they expected the service to be restored and I received a shrug of the shoulders," Blitz-Hochberg said.
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