Any parent will confirm that, despite often vigorous protests to the contrary, children actually want to be held accountable. Clear rules and boundaries governing how to operate in a complicated world are welcomed by those without the experience to navigate on their own.
There's an important insight in this often familiar role that you can also apply to how you manage your prospect and customer relationships.
I don't mean this to sound patronizing or to conflate relationships that have wholly different power and trust dynamics — but there's a surprising amount in common in these radically disparate roles. And understanding that, on some level, customers often want to be held accountable can be a powerful, mobilizing realization for anyone in a revenue-generating or customer-facing role.
Many things are taking place:
Over 3000 customers without power in Merced | KMPH
5 More On the Fly Customer Experience Tips During a Period of Uncertainty – SmarterCX
Every week, Oracle CX Marketing features “On the Fly”—a video series with small, 2-minutes-or-less bites of marketing tips, advice, and training from marketing experts. Season 2 has seen customer experience tips offered from marketing pros during a time of uncertainty.
Here are 5 more tips to help during the current disruption. To view the full video series, check out the YouTube playlist or the Modern Marketing Blog .
During this period of uncertainty, more people are consuming content than ever, which makes it important to optimize your blog. Provide helpful content that educates, engages, and wins over customers.
Gulf Power offers update for customers impacted by Hurricane Sally
PENSACOLA, Fla. (PRESS RELEASE) - Gulf Power has restored power to nearly 185,000 customers less than 48 hours after Hurricane Sally left the area
As of 10 p.m., Gulf Power Company has restored service to 65% of our customers affected by Hurricane Sally, or more than 160,000 customers. Currently, less than 125,000 customers are out of power.
While you're here, how about this:
Want a better brand identity? Build a community with your customers
In August 1988, a Finnish scientist named Jarkko Oikarinen created a software tool. The goal of the tool was for people to write real-time messages to each other over the internet. The tool's name was Internet Relay Chat (IRC).
Many reading this probably aren't familiar with IRC, but it created the framework for tools such as AIM, ICQ and now Slack. The primary goal of IRC was to bring communities together. Thirty years later, software tools are still trying to figure out how to do that.
LGBTQ-owned bakery delivering sweetness to customers during times of hardship in San Antonio
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SAN ANTONIO – Editor's Note: This story is part of KSAT's South Texas Pride series, which focuses on LGBTQ+ stories. For more stories in the series, visit KSAT.com/southtexaspride .
Owner and chef Megan Morales has been steering the ship with the help of her wife and dedicated employees.
Her business had to immediately adjust to shutdowns when COVID-19 cases rose in Texas, and the brick-and-mortar location, previously near the intersection of West Ave. and Patricia, had to close to customers.
Milpitas Trader Joe's opens doors to customers
MILPITAS — Trader Joe's has opened its doors in Milpitas to the delight of locals who for years have pleaded with the retailer to open a location in the South Bay city.
The newest Bay Area Trader Joe's, store number 229, is located at 1306 Great Mall Parkway, at the base of the newly completed Turing residential mixed-use building off Great Mall Parkway and McCandless Drive.
Before the store even opened at 8 a.m., some eager folks had lined up with camping chairs outside to wait, according to Alexis Walsh, a regional manager for Trader Joe's in the San Jose metro area.
Ethereum's Gas Spike Forces Coinbase Pro to Pass Network Fees to Customers | Bitcoin News
While Ethereum network fees have jumped to new highs this year, the popular cryptocurrency exchange, Coinbase Pro, announced that the trading platform would be passing network fees onto customers. The move followed the exchange listing Uniswap’s native token UNI, an airdrop that saw miners collect close to $1 million in gas in less than an hour.
The centralized exchange (cex), Coinbase Pro announced on Thursday that network fees will now be passed down directly to their customers.
Happening on Twitter
Businesses and venues can get ready for the national launch of the #NHSCOVID19app a week today, by downloading NHS… https://t.co/qmvTUCFf4a NHSCOVID19app Thu Sep 17 15:05:34 +0000 2020
9 p.m. update: Our crews are making significant progress restoring service following #HurricaneSally. About 30,000… https://t.co/FTHYpwklOw alabamapower (from Alabama) Sat Sep 19 02:04:17 +0000 2020
Businesses and venues can now get ready for the national launch of the #NHSCOVID19app on 24 Sept by downloading NHS… https://t.co/TORBXHDWkl NHSCOVID19app Wed Sep 16 16:24:49 +0000 2020
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