FedEx to Ramp Up Spending to Ease Delivery Delays - WSJ
FedEx Corp. said it would boost capital spending by 22% this year to add capacity to its network, after a surge in e-commerce packages caused ground delivery delays and left some freight customers without service.
The package giant plans to spend $7.2 billion in the fiscal year started June to accelerate capacity expansion, modernize its fleet and facilities, and increase use of automation. It had about $5.9 billion in capital spending in each of the last two fiscal years.
Marc Lore says Walmart can't connect to customers like Allbirds and Warby Parker do –
Marc Lore's arrival in 2016 as chief of Walmart's e-commerce business was "game-changing" for the retailer in many ways, according to Doug McMillion, the retailer's CEO. It did not, however, suddenly make Walmart cool in the same way as such digital natives as Allbirds or Warby Parker.
Mercedes-Benz USA accidentally puts out data from nearly 1,000 customers | Reuters
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The Mercedes-Benz logo in Frankfurt, Germany, September 10, 2019. REUTERS/Ralph Orlowski/File Photo
June 24 (Reuters) - Mercedes-Benz USA said on Thursday sensitive personal information of nearly 1,000 customers and interested buyers was inadvertently made accessible on a cloud storage platform.
Customers claim they paid thousands for tile not delivered by Pinellas Park tile shop | WFLA
PINELLAS PARK, Fla. (WFLA) – Customers of a Pinellas Park tile shop say the company left them on the hook for thousands of dollars in tile they never received.
Complaints are piling up, and it’s not the first time customers complained of not getting what they paid for from K&S Wholesale Tile. In 2019, the company was featured in a Better Call Behnken report, after customers came forward with similar complaints .
Allstate CEO growth strategy is falling flat with customers and agents
That's a fundamental change in the relationship between Allstate agents and their clients. Traditionally, agents have played an important role in customer service at Allstate. Hands-on attention from agents created strong personal bonds with customers, leading to high levels of repeat business.
Trico outage affects 850 customers in GV area | Local News Stories | gvnews.com
About 850 Trico customers in the Green Valley area lost electricity for more than eight hours Wednesday and Thursday.
A storm that rolled through the area about 3:15 p.m. broke four power poles near Trico's Green Valley substation and damaged a communications pole, causing a brief outage. The longer outage was necessary to repair the poles, the spokeswoman said.
Furniture company took money, blocked customers on social media | kgw.com
PORTLAND, Ore. — A group of customers said they paid a local furniture company, never got their items and were blocked on social media from communicating with the owners.
Wanderlost Refinishing, also known as J-B Refinishing, is based in Milwaukie, Oregon, according to the Better Business Bureau (BBB) .
What does it take for stores to satisfy their pickiest customers? – RetailWire
New university research finds hard-to-please, or "picky", customers demonstrating shopping tendencies beyond just looking for the "best" option.
Previous research has found that about 40 percent of people say they have family or friends they would consider picky, suggesting the trait is common, according to a press release promoting the new findings.
Fifth Third Bank: Early Pay For Checking Customers | PYMNTS.com
Fifth Third Bank has announced a feature giving customers of the bank's Momentum Checking platform access to early paychecks, a press release says.
Called Early Pay, the feature rolled out in some markets earlier in 2021 and had the effect of helping customers fend off overdraft fees. Also, it did away with the need for some of those people to turn to payday lenders.
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