Rising labor and material costs in a wide range of industries are forcing many business owners to make the tough decision to raise their prices. However, as Harvard Business Review reports , recent research shows this doesn't have to mean losing customers.
If You’re Going to Raise Prices, Tell Customers Why
Many companies, and even entire industries, routinely raise prices without ever telling customers. In the consumer packaged goods space, for instance, it is common practice to reduce quantity (the grammage of a package, item count, etc.) and maintain the price.
Want the best customers? Three golden rules to educate consumers | ZDNet
We all complain about our "bad customers". Yes, you can admit it... it is true. Some of them can be quite a pain in the --- unbridled expectations department.
From cancelled conferences to disrupted supply chains, not a corner of the global economy is immune to the spread of COVID-19.
U.S. natgas producers hope customers will pay more for 'green gas' | Reuters
(Reuters) - U.S. natural gas producers hope climate-conscious electric utilities and gas exporters will pay a premium for what they say is "greener gas" that has been certified as coming from low-emission operations or from renewable sources such as landfills.
EQT Corp, Chesapeake Energy and liquefied natural gas firms Cheniere Energy and NextDecade Corp are among the companies considering low-carbon certifications from groups such as Denver-based Project Canary.
Managing the demands of employees and customers | Fortune
AEP restores power to customers in southeast Columbus | NBC4 WCMH-TV
COLUMBUS (WCMH) — More than 4,400 AEP customers in southeast Columbus were without power Tuesday night.
According to the Columbus Division of Police, at about 3:22 a.m., officers were called to the 3100 block of Astor Avenue on the report of a shooting.
How to keep companies and customers safe from ransomware | KLAS
LAS VEGAS (KLAS) — Ransomware is being called the digital pandemic right now as hackers are finding new ways to disrupt networks, deny access to certain data, and then get paid before allowing the company to regain that access.
“There are attacks absolutely targeting consumers, trying to gain access to personal information and conduct ransomware attacks and charge money to gain access to photos and files, etc.
Assume Potential Customers Don't Know Anything About Anything
Your customer does NOT know what you know. They don't know what their results could look like after working with you. They don't know what the process would entail. They don't know what has been achieved by other people in their position.
Related: How to Start a Consulting Business: 3 Steps to Getting Your First Client
Co-op raises $5.8M to help online merchants land customers for less – TechCrunch
Ask anyone looking to sell online about their customer acquisition costs compared to a few years ago, and you’ll hear a tale of woe. Channels that were once a cost-effective ground for acquiring customers, like various social networks, have become increasingly pricey real estate.
Danske Bank's compensation to overcharged customers faces delays | Reuters
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Danske Bank sign is seen on the Estonian branch building in Tallinn, Estonia January 22, 2019. REUTERS/Ints Kalnins
"The issues arising from data errors in the bank's debt collection systems are of such magnitude and complexity that the work to correct the errors and to give our debt collection customers a final clarification will extend into 2022," Danske said in a statement.
Happening on Twitter
Ime Udoka: "I want to tell Jayson and Jaylen: 'The fact that you aren't All-NBA should be a chip on your shoulder.… https://t.co/aDvQEKKh0h KeithSmithNBA (from Orlando, FL) Mon Jun 28 14:44:04 +0000 2021
I have 2 questions, why didn't one of President @CyrilRamaphosa's staffers notice and tell him that he was on live… https://t.co/lveIRBTnu1 daddyhope (from World Citizen🇿🇼) Tue Jun 22 13:19:18 +0000 2021
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