Monday, June 7, 2021

Consumers Energy customers pay higher weekday power rates

Consumers Energy customers pay higher weekday power rates

Beginning June 1, Consumers Energy residential customers saw a new rate for power cost, as the peak-use season began with above-normal temperatures.

A new summer pricing program is in effect. From 2 p.m. to 7 p.m. on weekdays, electricity will cost 50% more, or about 15 cents per kilowatt-hour, for residential customers.

It's an attempt to shift the demand for electricity at peak times in a program developed in conjunction with Michigan Public Service Commission.

Publisher: Coldwater Daily Reporter
Author: Don Reid
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How to stay in front of your customers with newsletters

•Give readers a reason to open it: Include meaningful, useful content, discounts or notices of sales.

•Keep it relatively short. People have limited time. The recipient should get something valuable from your newsletter in less than a minute.

•Make sure your subject line promises value to the reader. The value can be a financial incentive ($25 cashback) or, more likely, it can be information a reader might find useful (seven weight-loss tips).

Publisher: USA TODAY
Author: Rhonda Abrams
Reference: (Read more) Visit Source



Kansas and Missouri utilities may use loophole to charge customers for fossil fuel lobbying |

KANSAS CITY, Mo. — Kansas and Missouri residents’ utility bills may be helping to bankroll energy sector lobbying against policies aimed at lowering greenhouse gas emissions.

Federal and state rules prohibit utility companies from passing their lobbying costs on to customers through bills. But in both Kansas and Missouri, utilities like Evergy, Ameren and Spire can include memberships in national trade groups in what residents pay for electricity and gas.

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Publisher: Kansas Reflector
Date: 2021-06-07T11:00:02 00:00
Twitter: @KansasReflector
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California cafe owner charging customers for wearing mask | Fox Business

Chris Castelman, cafe owner in Mendocino, California, argues people visiting the restaurant understand the level of collateral damage that has been done to businesses.

One California business owner is now charging $5 to customers who wear masks in his restaurant. Chris Castleman, Fiddleheads Cafe owner, a strong advocate against coronavirus restrictions, told " Varney & Co ." Monday, that the fee money will go towards charities and that "it's time to fight back against these mandates."

Publisher: Fox Business
Date: 2021-06-07
Twitter: @FoxBusiness
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The secret sauce to attracting (and keeping) customers? Your TV | Restaurant Dive

As we inch closer and closer to a post-COVID world, the restaurant industry must once again figure out how to tactfully attract and maintain customers in the face of rapidly changing guidelines and increased competition. For consumers, the standard for an elevated, compelling experience will be higher than ever.

In a recent survey, millennial consumers reported they are most excited to return to leisure activities that revolve around unique experiences. 1 While restaurant owners are already familiar with having to rethink the customer experience to improve safety measures (hey, we're all about contactless payment), there's one opportunity that is often underutilized: entertainment.

Publisher: Restaurant Dive
Date: 2021-06-07
Twitter: @restaurantdive
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Aqua Ohio to ask for rate hikes for central Ohio customers

Aqua Ohio will ask state regulators to raise rates for water and sewer customers in Franklin and Marion counties.

For water customers, the company will ask for a 12% increase; for sewer customers, the company will ask for a 12.8% hike, according to records filed with the Public Utilities Commission of Ohio.

The average sewer bill for a Franklin County customer would go up by $4.95 per month while the average water bill would rise by $5.53 per month. The rate increases would go into effect in 2022 if approved by state regulators.

Publisher: The Columbus Dispatch
Author: Mark Williams
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How customers respond to socially responsible business marketing

In our "Social Impact Research Spotlight" series, we highlight recent research by Wharton professors and doctoral students whose research focuses on the intersection of business and impact.

This month, we spoke with Ike Silver, a Wharton doctoral candidate in marketing and psychology. Silver studies prosocial consumer behavior, moral and political marketing, and word-of-mouth.

Your study explores how consumers react to the order in which companies launch social impact initiatives. Why does order matter?

Reference: (Read more) Visit Source



Austin Energy has begun sending disconnection notices to customers behind on bills | kvue.com

AUSTIN, Texas — Austin Energy says that standard operations for unpaid bills – including service disconnections – will resume in July.

For months, the City of Austin has provided millions of dollars in emergency utility relief to thousands of customers through efforts like rate reductions and utility bill credits. Disconnections for non-payment were also suspended in March 2020.

However, "to continue responsibly serving customers and the community," the City started mailing service disconnection notices this month to customers who are behind on their bills. Austin Energy said that those customers will receive a mailed letter from the City notifying them that their account is past due and that their services are subject to disconnection after a stated due date.

Publisher: kvue.com
Date: 1:24 PM CDT June 7 2021
Twitter: @KVUE
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Opt out Amazon sidewalk: Program to begin sharing customers' internet connections tomorrow;

A new program launching Tuesday from  Amazon  will allow customers to share their internet connections from their home devices unless they opt out.

"Sidewalk helps simplify new device setup, extends the working range of low-bandwidth devices, and helps devices stay online, even if they are outside the range of the user's home wifi," Amazon said in a statement.

The company said customers will be automatically enrolled in the program at no extra charge on June 8.

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Publisher: Fox 8 Cleveland WJW
Date: 2021-06-07T17:28:54 00:00
Author: Darcie Loreno and Nexstar Media Wire
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