The most frequently used batting advice given by kids' baseball coaches is, "be the ball." It is all about encouraging a youngster to focus on the ball once the pitcher has thrown it. The goal is to increase the chances bat and ball intersect. I have heard coaches get graphic with their batting guidance, like "Do you see the stitching on the ball?" or "Which way is the ball turning?" It is an antidote to distraction.
Challenges with distraction are not just present on the baseball field. They exist in every business in the world. Leaders have countless shiny objects to divert their focus, often with negative outcomes. As a customer loyalty consultant, my counsel is often triggered by leader assessments that give evidence to a loss of focus. It can sound like: "We lost sight of our customer" or "We forgot about who really signs our paycheck"
Not to change the topic here:
Customers adjusting to the new normal at Concord farmers market |
Summer is here, and farmers are harvesting corn and tomatoes while beginning to plant fall crops.
The Concord farmers market continues to supply good wholesome fruits and vegetables, even in the midst of a pandemic. We are looking for the light at the end of the tunnel as safety guidelines ease, but we remain vigilant in protecting customers and farmers.
Farmers markets have evolved, albeit temporarily, to become more of a service rather than an event. Now, customers can purchase produce and other local products and leave quickly.
Anti-mask customers force some restaurants to re-close dining rooms - Business Insider
As restaurants contemplate reopening dining rooms across the US, some are facing a new concern — how aggressive anti-mask customers might treat employees.
Numerous restaurants have decided to close dining rooms or shut down entirely in response to some customers' treatment of workers.
Hugo's Taco closed both of its locations in Los Angeles in late June, citing combative customers who refused to cover their faces.
Washington businesses to require customers wear masks starting Tuesday | News | kptv.com
Not to change the topic here:
Anchorage names businesses visited by customers with virus | Business | scnow.com
ANCHORAGE, Alaska (AP) — The Anchorage Department of Health released a list of businesses where people who later tested positive for COVID-19 spent extended periods of time.
The health department named 19 locations in the Municipality of Anchorage, Palmer and Seward to which the coronavirus patients were traced on specific dates in mid- to late-June.
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Matt Tomter, owner of Matanuska Brewing's Eagle River restaurant, which was on the list, said there is no evidence the two infected people said to have visited his establishment passed the virus to workers or other patrons.
HEAP remains available for customers facing financial difficulties
HEAP remains available for customers facing financial difficulties Submitted Mon, Jul 6th 2020 09:45 am
National Fuel Gas Distribution Corp. announced HEAP has been extended through Aug. 31, 2020, or until the funds are exhausted, whichever occurs first.
Customers whose income situations have changed in the past 30 days may be eligible for the Home Energy Assistance Program, or HEAP, a federally funded program that provides financial heating assistance to those who qualify.
Immigrant retailers reopened shops in neighborhood malls. Customers haven't returned | MPR News
Malyna Caim was halfway into a six-hour shift at her store in the Hmong Village Shopping Center in St. Paul, and she had a problem. Not a single person had come in to look at any of the glittery traditional attire and jewelry she imports from Cambodia.
Mirian Aguilar stood about a dozen miles away, in her shop in the Mercado Central mall on Minneapolis' Lake Street, sewing face masks. She knew, however, that they would probably wind up in the same pile of unsold masks she had made weeks before.
16 Survey Questions to Ask Customers - Small Business Trends
There are several reasons why survey questions are important to marketing research . They can: -->
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"Surveys are extremely important to market research," Yazdani writes. "That's because they allow a business to receive feedback on how consumers feel about their products and customer service. Product feedback gathered from customer surveys can help a business make the adjustments needed to improve their products."
So what types of survey questions should you use? There's a few things you'll need to consider here including coming up with a diverse set of questions. It's important to keep them different and to not ask two things at once. Take some time with the questions so they are neutral and not leading.
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