All the queries that a customer raises in a call center get recorded for quality and training purposes. A detailed analysis of these data sets, if done right, can help businesses better understand customer needs and offer tailored services to improve their overall experience. Advanced technologies like AI and natural language processing can help direct customers' calls to the respective representative when a particular phrase is said in an order.
Many things are taking place:
Novartis FCPA Enforcement Action: Data Analytics and Lessons Learned | Thomas Fox - JDSupra
This blog post will close my review of the Foreign Corrupt Practices Act (FCPA) enforcement action involving the Swiss pharmaceutical company Novartis AG, its Greek subsidiary Novartis Hellas S.A.C.I. (Novartis Greece) and Alcon Pte Ltd., a unit of eye-care company Alcon Inc., which agreed to pay some $347 million in fines to resolve claims. Novartis Greece and Alcon Pte, a former subsidiary of Novartis AG and current subsidiary of Alcon Inc.
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Matt Kelly (the Coolest Guy in Compliance) not only was the first to post on the Novartis matter but he presciently raised the issue of how data analytics could be used to help detect the illegal conduct at issue.
Global Enterprise Analytics Software Markets, 2020-2025 by Offering, Enterprise Size, Deployment,
Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research.
Future of Big Data Analytics Applications in India - Technuter
Through big data, an enterprise can unleash major impacts on unravelling strategic information, reducing cost, improving existing products and services, enhancing customer experiences and transforming business models. These are precisely the reasons why enterprises (big, small and mid-sized) across the globe are integrating big data analytics into their system.
The current situation of analytics in India presents a very positive picture and is expected to grow sizably in the future too. According to a study by NASSCOM, the Indian analytics industry is predicted to reach $16 billion mark by 2025. If the prediction is to be believed, India will have 32% of the global market. The industry is expected to grow at a CAGR of 26% up till 2025. These numbers are suggestive of the fact that India is emerging as one of the top destinations for analytics.
While you're here, how about this:
Global Web Analytics Market to Reach $10.73 Billion by 2026: Allied Market Research
Portland, OR , July 02, 2020 (GLOBE NEWSWIRE) -- As per the report published by Allied Market Research, the global web analytics market garnered $2.63 billion in 2018, and is estimated to reach $10.73 billion by 2026, at a CAGR of 19.3% from 2019 to 2026. The report offers an extensive analysis of changing market dynamics, key winning strategies, business performance, major segments, and competitive scenario.
Rise in shift to data driven businesses, increase in marketing automation, and surge in demand of mobile analytics augmented the growth of the global web analytics market. However, data privacy and cyber security, and shortage of skilled labor hinder the growth to a certain extent. Conversely, predictive web analytics and increase in cloud adoption are anticipated to create lucrative opportunities for the key players in the industry.
Big Data Analytics Among Top Three Deployment Priorities for Enterprises, Says Frost &
Increasing BDA investment in disaster preparedness, operational management, and diagnostic use cases across the globe will unfold exponential growth
SANTA CLARA, Calif. , July 2, 2020 /PRNewswire/ -- Frost & Sullivan's recent analysis, Post-pandemic Growth Opportunity Analysis of the Big Data Analytics Market , predicts that the global Big Data Analytics (BDA) market is estimated to witness double-digit growth in the post-pandemic COVID-19 era.
"BDA use will continue to grow because it is currently being utilized to manage, diagnose, and develop a cure for COVID-19," said Deviki Gupta , Information & Communication Technologies Senior Industry Analyst at Frost & Sullivan.
Google Analytics Filters Bot Traffic From App + Web Properties
In an update to Google Analytics, bot traffic will be automatically filtered out of reports for Web + App properties.
“In App + Web properties, traffic from bots and spiders is automatically excluded. This ensures that your Analytics data, to the extent possible, does not include events from known bots.”
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Unlike current GA, App + Web properties have bot filtering applied automatically and it cannot be disabled. https://t.co/0CJdpSn7XD pic.twitter.com/jNgzh22DJ7
Ag-Analytics Opens Office at Purdue University's New Convergence Center | State | kpcnews.com
WEST LAFAYETTE, Ind. , July 2, 2020 /PRNewswire/ -- Ag-Analytics is excited to announce the opening of a new office facility at the Convergence Center at Purdue University in West Lafayette, Indiana . The location will foster ideas and encourage collaboration between industry professionals and Purdue University faculty and students in a COVID Smart environment.
"We're very excited to open this new branch of Ag-Analytics," says Joshua Woodard , CEO of Ag-Analytics. "For us, there is no better place to grow our company than among the bright minds and future discoveries of Purdue University ."
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