Thursday, October 8, 2020

Why Data Analytics is Essential to the Customer Experience | CIO

Scientists have yet to discover a crystal ball that can foretell the future of consumer demands. But some say data analytics is coming closer every day.

By parsing vast volumes of information into bite-size pieces for analysis, data analytics tools can provide sales and service teams with in-depth insights into consumer behavior, predict future outcomes of campaigns, even help reps manage their personal pipelines or show clients up-to-date data. What follows are three key ways for sales and service teams to reap the benefits of data analytics.

Publisher: CIO
Date: 2020-10-07T17:17-05:00
Author: Cindy Waxer
Twitter: @CIOonline
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Quite a lot has been going on:

Data analytics and security platforms play key role in cloud migration - FedScoop

Even though cloud migration has been a mantra for federal agencies over the past decade, the pandemic made it starkly clear that all agencies have not modernized at the same pace.

Third-party research compiled by Splunk indicates that cultural barriers among public sector leaders may be keeping government from taking full advantage of cloud benefits. However, the research also shows that agencies are looking more to FedRAMP-authorized cloud services to help them speed up digital services.

Publisher: FedScoop
Date: 2020-10-07T15:08:50-04:00
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CDO interview: Pets at Home uses data analytics to further petcare ‘ecosystem’

Pet ownership has risen during the current public health crisis. Many owners of companion animals will look to Pets at Home, and other pet retail outlets, for goods and services that will help them keep their furry friends at the heart of their emotional world.

Pets at Home chief data officer (CDO) Robert Kent joined the company in 2018, brought in by CEO Peter Pritchard, who was looking to embark on a strategy that involved data analytics to better serve its customers, under a VIP – Very Important Pet(s) – programme. Like many businesses, Pets at Home is increasingly looking to put data at the service of its customer care.

Publisher: ComputerWeekly.com
Date: 10/08/2020
Twitter: @computerweekly
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Global $14 Billion 3D Displays Market Trajectory & Analytics to 2025: Growing Penetration of

The global market for 3D Display is projected to reach US$14 billion by 2025, driven by the growing value of digital immersion in the current era of digitization of everything and the ensuing rise of the tele-world.

Virtual presence is the precursor to virtual immersion and is the foundation for growth in the market. Telepresence, telework, and telecommuting require engaging visual aids.

At the heart of the VR concept is enabling the perception of 3D graphics. In this regard, 3D display technologies will emerge as a major winner given the importance of the visual element in navigating the digital experiences. 3D displays perfectly complement digital immersion and virtual 3D environment and experiences as it enables effective manipulation of the senses and creates a believable illusion via visual sense, while simultaneously offering as-close-to-reality-as-possible experiences.

Date: 2020-10-08
Twitter: @businesswire
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Not to change the topic here:

Adverity Launches Augmented Analytics | Business Wire

Providing an insight-led approach to marketing, Augmented Analytics enables marketers to stay agile in the new, rapidly accelerating marketing landscape, and empowers brands and agencies to realize the full value of their data.

It optimizes performance by uncovering the deep insights that conventional analytics approaches can miss and significantly decreases the time to discover them. This allows marketers to identify patterns and detect anomalies as they happen so opportunities are not missed, and hidden issues are revealed before becoming a problem.

Date: 2020-10-08
Twitter: @businesswire
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How Predictive Analytics, Patient IDs Can Improve the Care Experience

October 07, 2020 - In an industry as high-stakes and uncertain as healthcare, predictive analytics tools and patient identifiers have emerged as viable solutions for seamless, comprehensive care delivery.

These tactics can help organizations better understand and anticipate patients’ needs, enabling them to deliver necessary services and improve patient outcomes.

At Texas Heath Resources, leaders were able to create patient IDs for each of its seven million patients, as well as develop predictive analytics tools for a more connected care experience.

Publisher: HealthITAnalytics
Date: 2020-10-07T15:19:00-04:00
Author: HealthITAnalytics
Twitter: @HITAnalytics
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Data Digest: AI and Predictive Analytics for Retail | Transforming Data with Intelligence

U.K. retailers are applying AI to track customer feedback and manage new risks caused by the COVID-19 pandemic.

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A U.K. retail group is increasing its investment in AI and predictive analytics after a trial run reports great results.

Publisher: Transforming Data with Intelligence
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Infosys to Acquire Award-Winning Digital Customer Experience, Commerce & Analytics Company,

Leading Adobe, Salesforce Commerce & Shopify Partner, further strengthens Infosys' digital capabilities across North America

Blue Acorn iCi is an award-winning digital customer experience company. It brings to Infosys significant cross-technology capabilities through the convergence of customer experience, digital commerce, analytics, and experience driven commerce services. With services that include strategy, analytics, design, and engineering, Blue Acorn iCi elevates marquee global brands across industries from Media, Consumer Goods & Retail, to Financial Services, Manufacturing and Technology.

Twitter: @Yahoo
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