COLLEGE STATION, Texas (KBTX) - Howdy's Texas Grill'd Pizza is asking for increased support from the community and its customer base after experiencing what they call a sharp decrease in business since the end of the summer.
General Manager Bryan Lariviere-Crane says Howdy's has seen a 50% decline in business and foot traffic in their restaurant since the summer months. He believes most of that shortfall stems from the economic impact caused by the COVID-19 pandemic.
In case you are keeping track:
Customer-focused IT: A key CIO imperative, post-COVID | CIO
Erickson's proven relationship-oriented customer experience was upended last March when COVID-19 bore down in full force. The company had to scramble to translate the intimacy of on-site visits, in-person group events, and shared lunches into a virtual experience that not only fully represented what its communities had to offer, but also engaged potential customers, many not overly digital savvy, in ways that were both comfortable and compelling.
mimik Collaborates with IBM to Make Edge Computing More Accessible for Customers
VANCOUVER, British Columbia, Dec. 21, 2020 (GLOBE NEWSWIRE) -- mimik technology, Inc , a pioneering hybrid edge cloud company, today announced it is collaborating with IBM (NYSE: IBM ) to build AI-enabled collaborative workflow solutions designed to help accelerate automation and digital transformation across manufacturing, retail, IoT and healthcare.
We are amid a transition from mobile internet to a hyper connected internet, with a projected 24.1 billion connected devices by 2030 and millions of applications and systems connecting and communicating with each other across domains driven by data and artificial intelligence.
Database containing personal information of over 270,000 Ledger customers released on RaidForums
And here's another article:
Agility for business — championing customer expectations in 2021
For many companies, 2020 has been like navigating uncharted waters. Businesses have faced rapidly changing customer and employee expectations precipitated by recent events, which have accelerated several key customer service trends.
Key amongst the trends that are on their way to becoming reality is digitalisation, which businesses will have to treat as mainstream. They must be prepared to deal with accelerating digital engagements, and have the ability to interact with customers across any channel they choose.
Blog: A Visit from Some Customers - Furniture Today
I'm Bill McLoughlin, Editor in Chief at Furniture Today and Editorial Director for BridgeTower Media's Home Furnishings Division. In the more than 25 years I've covered retail I've seen tremendous changes in the way people shop and the way companies serve the consumer. My goal is to share that experience and the insights gained along the way. This is an industry made great by its people and I look forward to meeting and conversing with as many of you as I can.
Customer leaves $2,020 tip at Ruskin restaurant as part of tip challenge
RUSKIN, Fla.—Tampa Bay area businesses have adjusted and adapted during the COVID-19 crisis to meet the needs of their customers. One generous customer decided to leave behind a big tip at a restaurant in Ruskin, which impacted every single employee.
"Knowing everything that's gone on with the pandemic, it really was a good feeling that there's still some good in the world that they would go out of their way [to] choose our establishment to do the challenge," said manager Robert Godfrey.
Xpeng Delivers G3 Smart Electric SUV to First Customers in Norway, Stepping Up Plans for European
While the domestic Chinese market remains its primary customer base, Xpeng is now well positioned to develop its international strategy with the launch of its first production model, the G3 electric SUV, in Norway. Xpeng is actively exploring opportunities in other EV-mature markets with supportive government policies, advanced EV infrastructure and high EV awareness as the top priority markets.
He Xiaopeng, CEO & Chairman of Xpeng, commented: "This week's customer deliveries in Norway represent a key milestone in Xpeng's aspirations to become a truly international smart EV brand. Our launch in Europe comes just as consumers are shifting in increasingly large numbers to more sustainable personal transport, and at a tipping point where governments around the world are stepping up their zero emission efforts.
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