Friday, December 18, 2020

Verizon Business launches IoT Managed Services so customers can focus on growth | About Verizon

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BASKING RIDGE, N.J. - Verizon Business, today announced the launch of IoT Managed Services , an offering developed to help manage the intricacies of preparing, deploying, managing, and maintaining an IoT solution for customers who may not have the necessary staff, time, knowledge, or resources.

Date: December 18 2020 - 9: 32am
Author: None
Twitter: @verizon
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Law banning "rental" fees for customer-owned routers takes effect Sunday | Ars Technica

Broadband and TV providers will finally be required to stop charging "rental" fees for equipment that customers own themselves, thanks to a new US law that takes effect on Sunday.

The FCC in April granted the six-month delay to ISPs, claiming that providers needed more time to comply because of the coronavirus pandemic. That decision delayed implementation of the new requirements until December 20, 2020.

Publisher: Ars Technica
Author:
Twitter: @arstechnica
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Delia's has guidelines for its customers because tamale season is so crazy

So many want to get their hands on the traditional Mexican dish, Delia's Tamales released a set of answers to frequently asked questions on its Facebook page to hopefully help make things run smoothly during this busy time.

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It is not uncommon to see a line out the door at Delia's, a Rio Grande staple that opened its first location in San Antonio in July . On the day it opened its 13527 Hausman Pass location on the Northwest Side, customers wrapped around the block hours waiting to order.

Publisher: mySA
Date: 2020-12-18 17:29:49
Author: Taylor Pettaway
Twitter: @mySA
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State Approves Consumers Energy Electric Rate Hike for Customers - 9 & 10 News

The rate hike means the average bill for customers of Michigan’s second largest utility company will jump by about $9 month.

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Consumers Energy sought the higher rates to pay for upgrades to its distribution system and to meet its clean energy goals.

Publisher: 9 & 10 News
Date: 2020-12-18T16:30:39-05:00
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Were you following this:

Unicorn travel startup Hopper is facing a pandemic-fueled customer service nightmare –

The key complaint among many of these users was not only how their flight was canceled by an airline and that they couldn’t get a refund, but that there was no way to get in touch with someone at Hopper for any help. There wasn’t even a phone number to call, the user reviews said.

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To date, users have left over 550 one-star reviews on iOS and 302 on Android, per Sensor Tower data. Hundreds of these are visible when you sort by “Most Recent” reviews on iOS, which is damaging to what had been, before the pandemic, a trusted and respected travel brand.

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Publisher: TechCrunch
Date: 2020-12-18 11:01:34
Twitter: @techcrunch
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Jetblue Expands Testing Options for Customers Over the Holidays and Into 2021

JetBlue, In Partnership with CommonPass and Vault, Offers Seamless Entry to Aruba, Airline Expands Testing Partnerships in Caribbean, New York and Boston

JetBlue (NASDAQ: JBLU) today announced a new seamless testing and verification procedure for customers traveling to Aruba as the airline, the Aruban government, CommonPass, and the airline's at-home testing partner, Vault, set plans to work together to streamline travel.

Twitter: @Yahoo
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An angry customer threw his drink at a fast-food worker.

Atlanta (CNN) Feroza Syed couldn't believe what she saw happen in front of her: a man threw a large drink directly at the woman working in the drive-thru window at a fast-food restaurant in suburban Atlanta.

Publisher: CNN
Date: 2020-12-18T13:32:25Z
Author: Tricia Escobedo CNN
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Using Location to Boost Customer Experience

According to 451 Research , location-based data can help marketers and brands provide better experiences for customers, even today. With location information, brands can offer personalized coupons, rewards and/or promotions based on location along the customer journey. Beyond that, brands are exploring using location-based data to help make customers' interactions easier and safer.

Nearly 77% of consumers presently have location-based services turned on, 35% of which are always turned on, with the other 42% turned on only for specific apps.

Publisher: CMSWire.com
Twitter: @CMSWire
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