While you're here, how about this:
Home Depot Canada exposes private customer data following systems error - SiliconANGLE
Home Depot Canada confirmed the data breach, describing it as a systems error that affected a “very small number of customers.” How the data breach occurred was not disclosed.
Chloé Messdaghi, vice president of cybersecurity intelligence company Point3 Security Inc. , noted that attackers would otherwise have to pay big money for real-time data on actual orders.
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Gaetano Buffa, 64, hardworking restaurateur who connected with customers | Williamsburg Yorktown
Gaetano later moved to Danville in 1976 with his sister, Mimma, and brother, Joe. They worked together as a family to start their first restaurant, Joe and Mimma’s.
Years later, around 1984, Gaetano moved his family to Midlothian, where he founded Sergio’s Ristorante, Sergio’s Pizzeria, Tramonto at the Brandermill Inn and Luisa’s Pizza. Around the year 2000, he made the huge decision to purchase Anna’s Italian Restaurant in West Point, and that is where he ended up putting down roots and building lasting relationships.
CPS Energy's rates differ for residential, business customers — and therein lies a debate -
Last summer, CPS Energy asked residential customers to keep their air conditioning set no lower than 78 degrees to avoid straining the power grid.
But some ratepayers, mindful of their household budgets, didn’t need to be asked. For them, the formula is simple: The more electricity they use, the higher their monthly bills will be.
The same formula holds for the city-owned utility’s business customers — but with one crucial difference.
And here's another article:
When Making The Customer 'Right' Goes Wrong
Amid this growth, it's a dangerous practice to change the nature of wagering by, essentially, wiping away the loss because of a controversy late in the game—even if that only happens once. Not only is this bad precedent for sports betting, it's also a warning for any industry: trying to make sure customers are always happy can inadvertently end up disappointing them instead. Here are three reasons why DraftKing's move was a questionable customer practice.
Patterson’s Home Appliances: 55 Years Committed to Customers – Cityview
For 55 years, the Pattersons have built a business based on three cornerstones: Family. Service. Integrity.
The owners of Patterson's Home Appliances are now on their third generation of family running the business. And satisfying their customers. And seeing their company grow. And serving the community.
Don Patterson, a refrigeration mechanic who worked in Oak Ridge following World War II, started Patterson Refrigeration Service in 1965 out of his home, repairing refrigerators and other home appliances for his neighbors in Roane County. Eventually he opened a storefront in what is now Harriman. His son, Steve, helped out as a teenager around the shop from its earliest days. Don's wife ran the bookkeeping portion of the business.
Georgia Power says electricity restored to more than 95 percent of customers - Cobb County Courier
Georgia Power issued the following press release this morning with an update on the progress of restoring power to customers who lost electrical service due to Hurricane Zeta:
* * *
More than 4,000 Georgia Power personnel, with assistance from out-of-state utilities, working around the clock
ATLANTA – Nov. 1, 2020 – As of last night, Georgia Power has restored power to more than 95% of customers, approximately 785,000, impacted by Hurricane Zeta. In addition to Georgia Power crews, the company has contractor personnel from out-of-state utilities working with company teams around the clock to restore power to the remaining impacted customers who are able to receive electric service.
Marriott fined £18.4 million by UK watchdog over customer data breach | ZDNet
The Information Commissioner's Office (ICO) has fined Marriott £18.4 million over a 2014 data breach, heavily reducing the penalty originally planned due to COVID-19 disruption.
The Marriot hotel group was subject to a 2014 data breach impacting the Starwood resort chain, acquired by Marriott in 2015.
At the time, threat actors were able to infiltrate Starwood systems and execute malware via a web shell, including remote access tools and credential harvesting software.
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