The Dickson Electric System manager told the Dickson City Council's Finance and Management Committee this month that once DES begins installing fiber optic lines, the project should take about five years to reach all the utility's customers.
Dickson Electric System General Manager Darrell Gillespie also said DES offering internet will also likely inspire other private internet providers to expand or improve their services in order to be competitive.
Other things to check out:
For China's Overburdened Delivery Workers, The Customer — And App — Is Always Right : NPR
A private delivery company's courier drives his delivery vehicle in a residential area in Beijing in June. Andy Wong/AP hide caption
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He had accidentally delivered a package to a neighbor who took it and would not give it back. Now, trembling, he wanted to personally reimburse me for the lost item.
I refused to take his money, but for two days, he called me nonstop to apologize. At the time, I did not understand why he was so repentant. Then I found out how closely monitored — and severely punished — delivery workers like him are.
WKRG | Customers not happy about post office changes in Spanish Fort
SPANISH FORT, Ala. ( WKRG ) – The Spanish Fort Post Office is once again in limbo while the bidding continues for a new contract. The longtime owner retired last year and since that time its future has been up in the air. The current owner is submitting paperwork hoping to continue the operations, but the bidding process isn't over with yet. Either way, big changes are in store.
The post office has not only been a place to send and receive mail for many years, but it's been a place that's helped grow the community.
Hy-Vee launches premium membership offer for customers
Customers with Hy-Vee Plus will have access to monthly offers, additional fuel savings, free online grocery delivery and more, according to an announcement from Hy-Vee, Inc.
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Customers currently with the existing $99 Hy-Vee Aisles Online membership program, which offers customers free grocery delivery, will automatically be upgraded to a Hy-Vee Plus premium membership at no additional cost.
Were you following this:
Five Customer-Service Lessons From the Late Tony Hsieh - WSJ
Tony Hsieh, the former chief executive of Zappos.com Inc., helped build the online shoe retailer with a model of customer service that rested on a simple premise: Make every customer as happy as possible, even at the expense of sales—in the short term.
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He focused on building repeat customers and word-of-mouth marketing, said Wendy Johansson, global vice president of experience at digital agency Publicis Sapient, part of Publicis Groupe SA .
The Ultimate Secret of Building a Loyal Customer Base
Simply put, consumers want brands to treat them more than ‘just another customer’. They want you to get personal and make them feel special.
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Alright, enough with the pep talk. Let’s explore the ways you can give special treatment to your customers and earn their loyalty.
Related: 6 Ways to Ensure Employee and Customer Satisfaction When Everyone's Working Remotely
Why brand building is brain training for your customers | The Drum
The Drum Network is a paid-for membership product which allows agencies to share their news, opinion and insights with The Drum's audience. Find out more on The Drum Network homepage .
Much has been written about the power struggle between the rational and irrational powers of the mind — the divided brain, the opposing forces that will convince you to have that extra slice of pizza even though you know you shouldn't.
Balancing the short-term "sugar hits" of performance marketing with the long-term, "slow burn" power of emotional brand building is one of the most powerful ways a brand can grow and succeed in the digital economy of the future.
Is Covid Making Customers Behave Worse (Or Better) To Customer Service Employees?
"Although the current retail landscape is challenging (and that is putting it lightly!), I've been heartened by those customers of ours who've reached out with support, empathy, and, of course, purchases–and made it clear that we are "in this together" now as well as in better times."
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I hear you, I really do. And I can only suggest that you take heart from the customers who do understand what you're going through, and who do honor and appreciate your efforts. Not everybody's mama (or papa) raised them right, but a lot of them did.
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