Ikea printed catalogues are seen in this illustration photo taken in Poland on December 8, 2020. ... [+] Ikea annouced that next year will be the last for publication of a printing catalogue after 70-year run. (Photo by Beata Zawrzel/NurPhoto via Getty Images)
Ending the catalog will save the company a ton of money and allow the company to funnel all resources into digital where it sees its future lies.
"The decision to say goodbye to the IKEA Catalogue goes hand-in-hand with the ongoing IKEA transformation to become more digital and accessible," the company said in a statement. "Last year IKEA online retail sales increased by 45% worldwide," adding that its website logged four-billion visits, while the company has been developing new apps to service its digital customers better.
In case you are keeping track:
Lake County News,California - PG&E reminds customers of ongoing support available to help
Walmart surprises customers with Christmas gifts
BENTONVILLE, Ark. (KNWA/KFTA) – One lucky shopper in Bentonville received a surprise Christmas gift today.
The Walmart Neighborhood Market on Southwest Regional Airport Boulevard gave away a Christmas dinner with all the fixings.
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“It’s a really big surprise. You know, we’re a young family with young kids, so anything that can help with the monthly budget is a really big deal. And, I’m just so thankful for Walmart for reaching out to their customers and giving back to us,” she said.
For 52 years he delivered the newspaper to customers from Astoria to Seaside - oregonlive.com
After 52 years of delivering The Oregonian, Conley Vaughan, now 81, is adjusting to retirement. "Sometimes I wake up at 3 in the morning and almost jump out of bed thinking it's time for the route," he said. "Then I remember." Family photo
Time had taken a toll on Conley Vaughan's body, not unexpected for an 80-year-old. He tolerated the aches in his shoulders, the doctor telling him it was a rotator cuff issue, and he never missed a day of work.
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Janet Mills: Maine Businesses Must Remove Customers Who Won't Wear Masks | Maine Public
Maine Gov. Janet Mills is requiring business operators of all types to turn away customers who refuse to wear face masks.
The governor's new executive order strengthens a previous statewide mask requirement that allowed business operators to ask customers to leave if they don't comply with rules designed to prevent the spread of COVID-19.
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"Anyone who still insists on entering a store or other facility without wearing a mask, or insists on taking it off after getting inside, they can be and should be removed and charged with criminal trespassing," she said.
Want to boost customer loyalty in this era of uncertainty? Start with your service teams | CIO
It's not surprising that customer service has such a strong influence on loyalty and brand perception. It is the most vulnerable of moments as customers are in need of help. Global pandemic aside, consumers expect brands to be reachable on any platform at any time and equipped to address any potential problem that one might have. As a result, the accessibility of brands has raised the bar for expectations around service quality.
When you factor in the effects that the pandemic has on service teams, things get a bit more complicated. Customer service leaders and agents are now working remotely, distributed across regions — sometimes across the world. As a result of this shift, we've seen incredible strides in digital transformation within the service center. We have also witnessed unprecedented disruption as well.
Comic Stores Give Bad Idea Their Five Best Customers - Are You One?
And now getting comic book retailers to choose their own five favourite customers, a nationwide network of Eltingville clubs.
Every Bad Idea destination store is sending us a list of THEIR FIVE BEST, MOST PRIZED, AND UNFLINCHINGLY LOYAL CUSTOMERS* — in short, they're sending us their whales.
So how will you know if you have been deemed "whale worthy"? You won't — until you see this little black invite turn up in your pull stack in early January:
Unmasked Supermarket Customers Inspire Disgust, Debate | Westword
Get the most out of your experience with a personalized all-access pass to everything local on events, music, restaurants, news and more.
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Customers are supposed to wear masks inside stores, and these days, most do. In fact, mask usage at major outlets such as supermarkets is now so close to universal that when people insist on shopping barefaced, they definitely cause a stir — in a very bad way.
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