2020 has undoubtedly been a challenging year for everyone and we can see that the companies are looking to boost their competitiveness in an increasingly digital marketplace, and due to the pandemic we have seen a huge demand in the e-commerce sector,
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Therefore there are a set of few skills that will help you stick out amidst rising demand for jobs in e-commerce companies:
AI is something that everyone is talking about these days and seems like it is the next big thing especially for an industry such as e-commerce. And it will surely disrupt the way e-commerce companies do business, as an example we can the recent rising of chatbots in the industry.
This may worth something:
7 Ecommerce Stats for Your 2021 Strategy
Keeping on top of ecommerce stats and trends is a necessity for anyone who sells online. The ecommerce industry changes fast, especially when world transforming events and phenomena occur, such as Brexit or the coronavirus pandemic.
The following ecommerce stats and data examine the impact of COVID-19 on ecommerce, changing online buying habits, ecommerce advertising and cross-border online purchases.
Retail chains get a boost from increasing ecommerce sales
Buoyed by consumers using omnichannel services, such as buy online pick up in store and curbside pickup, large chains report strong online sales growth in the third quarter.
A new Digital Commerce 360 analysis forecasts top North American retail chains will end the year with a 76.8% growth in ecommerce—the highest rate among the four types of merchants. Crossing $330 billion in online sales, chains grew fast this year in large part thanks to big retailers like Walmart.com Inc., The Home Depot Co. and Target Corp., which stayed open throughout the pandemic and have seen an uptick in buy online pick up in store and curbside orders.
Why Tony Hsieh was an ecommerce pioneer
Zappos launched in 1999, the same year our company founders Jack Love and Kurt Peters launched Internet Retailer. I was the founding editor of the magazine then and remember calling Hsieh and asking for an interview on start-up web-only merchants, and he graciously agreed to answer my questions.
I don't remember all of the details from that interview, but I do remember that he told me that Zappos would be around for the long haul.
The reason: They were on to building a company culture and customer service model unlike anything else around.
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'Shop local' applies to ecommerce businesses, too | Practical Ecommerce
The pandemic has altered the behavior of consumers, moving from in-person shopping to online. We have experienced it here in the U.K. Online ordering has increased significantly. Once the initial fear of ecommerce has subsided, consumers see the benefits of convenience, delivery, price, and more. For many, it will become a permanent habit.
All too often ecommerce companies forget the local angle. We focus on national and international sales and forget the shoppers just outside our doors.
Conversational Commerce Is Revolutionizing Ecommerce
Chris Messina, the innovator behind social media hashtags , coined the term "conversational commerce" in 2015 , describing it as "utilizing chat, messaging or other natural language interfaces to interact with people, brands or services." As the number of brands offering undifferentiated products increased, it gave rise to the paradox of choices wherein consumers are unsure what to choose.
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With an added advantage of being a customer-service outlet, this method allows conversation with customers through chats to ultimately provide a wholesome shopping experience.
The 5 C's of Ecommerce Marketing | Practical Ecommerce
The 5C marketing framework provides a structured way to evaluate and describe a business’s position in a market. The framework, applied consistently, could guide decisions as the business promotes its brand and products.
Ecommerce businesses — B2B wholesalers, direct-to-consumer brands, omnichannel retailers — may use the 5C framework to identify how to market, how to measure, and to whom, among other things.
Ecommerce Product Releases: November 16, 2020 | Practical Ecommerce
Instagram introduces Reels and Shop tabs . Facebook has announced changes to Instagram : a Reels tab and a Shop tab. The Reels tab makes it easier for users to discover short, fun videos from creators. The Shop tab gives users a better way to connect with brands and creators and discover products. With the Shop tab, users can find personalized recommendations, editors' picks curated by a @shop channel, shoppable videos, new product collections, and more.
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I2c partners with Purewrist to provide wearable solutions for contactless payments . I2c Inc., a provider of digital banking and payment processing technology and infrastructure, has announced its partnership with Purewrist, which provides contactless payment services and wearables. I2c's platform will be leveraged for transaction processing of tap-and-go payments made with the Purewrist GO wearable at near-field communication contactless readers.
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