Sunday, February 28, 2021

Customers say they will miss Homewood Family Video | HF Chronicle

The Homewood Family Video closed Feb. 14, a week earlier than expected, because according to a Family Video employee, "someone came in and bought everything."

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"It was a great place to come on the weekends when school was over for the week. If your report card was good or you were good in school, your parents would take you to Family Video," said Ryan Skelly, 35, another customer at the sale, referring to the free movie rentals Family Video gave to students who earned good grades.

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AT&T spins DirecTV into new company after losing customers | whas11.com

NEW YORK — AT&T is spinning off its DirecTV into a new company for a fraction of the $48.5 billion it paid for the satellite TV service in 2015. DirecTV has lost millions of customers on AT&T's watch, and is valued in the deal at just $16.25 billion, including debt.

Private equity firm TPG will own 30% of the business, while AT&T holds the rest. The telecom company will receive $7.8 billion in cash, including $1.8 billion from TPG and and $5.8 billion from the new DirecTV firm, which is borrowing that sum. The new DirecTV will also take on $200 million in debt from AT&T.

Publisher: whas11.com
Date: 2/28/2021 11:40:15 PM
Twitter: @whas11
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Yoder store transports customers from outside the community to a bygone era

Many people often wish time would stand still, technology would disappear and they would once again get closer to the earth.

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Yoder Hardware sits at the center of this town whose population fluctuates at around 200. Like the hardware store's owner, much of the population in Yoder is Amish.

Because of the local presence of both Amish and Old Order Mennonites, the hardware store carries items that cater to this population, who do not use electricity from public utility lines, own a car, television or radio. Like many of his fellow Amish, Delmar Eash, the owner of the hardware store, uses gas and solar power to heat and light up the store.

Publisher: The Hutchinson News
Author: Alice Mannette
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Flex-work companies tap into pandemic-weary workers - The Washington Post

SEATTLE — Around the corner from the historic Pike Place Market's idle fishmongers, Chris Hoyt was overseeing a construction crew taping and muddling drywall on the ground level of a century-old red-brick building that would soon take the form of small private offices and meeting rooms.

The site is slated to be a new location for Hoyt's co-working business, The Pioneer Collective, and the center of his bet that pandemic-weary workers will need a refuge after spending nearly a year in makeshift home offices.

Publisher: Washington Post
Date: 2021-02-28T12:00:40.002Z
Twitter: @WashingtonPost
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Other things to check out:

Griddy customers moved to other electricity providers after ERCOT revokes its right to operate

Texans who receive their electricity from Griddy Energy are being shifted to other providers after the Electric Reliability Council of Texas, which operates the power grid for most of Texas, revoked the company's rights to operate because it missed required payments to ERCOT, according to a market notice .

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In all, Texas electricity providers failed to make more than $2.1 billion in payments that were due to ERCOT, according to another market notice Friday. The state entity depends on transaction fees from providers to help operate the state's electric grid.

Publisher: wfaa.com
Date: 2/27/2021 5:29:36 AM
Twitter: @wfaa
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Customers boycott Trader Joe's after firing safety-concerned employee

Bonnema also tweeted the termination letter he received from Trader Joe's shortly after sending his requests. The company said he did not share the grocery chain's "core Values."

Bonnema's tweet went viral and spurred other Twitter users to call for a boycott of the grocery chain, which has over 500 locations across the US. 

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The company did not immediately respond to Insider's request for comment about the calls for a boycott. 

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Publisher: Business Insider
Date: 2021-02-28
Author: Shoshy Ciment
Twitter: @BI_RetailNews
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The Ultimate Guide to Customer Service Can Help Your Business Grow and Retain Customers

Any entrepreneur worth their salt knows that it's all about customer service . That's one core tenet of running a business that's always been true. Ninety-six percent of all consumers say customer service is important when choosing a brand or product. But while understanding that customer service is important is one step of the battle, the more important step is learning how to implement great customer service into your business.

This quick-hitting two-hour course is an outstanding introduction to customer service. It's led by Prof. Paul Cline, Ed.D., a serial entrepreneur and psychology expert who is CEO at Advanced Ideas, Inc. He's an award-winning university professor, therapist, corporate trainer, professional speaker, and business consultant who has built multiple businesses. He knows a little something about customer service.

Publisher: Entrepreneur
Date: 2021-02-27T13:00:00Z
Author: Entrepreneur Store
Twitter: @Entrepreneur
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Scammer targets Delux Tattoo customers by booking fake appointments for Lakeview shop on
Publisher: ABC7 Chicago
Date: 2021-02-28T04:51:00Z
Twitter: @abc7chicago
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