Friday, April 16, 2021

Customers making big dent in money owed to OMU; lobby expected to open May 3 - The Owensboro Times

Customers are continuing to make a big dent in the initial $1.54 million owed to Owensboro Municipal Utilities in past-due expenses because of COVID-19. Roughly 1,000 customers are still on plans to pay back the remaining $602,690 owed.

Most of the reduction of balance is because of payments received, but some is due to the closure of accounts. 

OMU General Manager Kevin Frizzell, provided the update during their monthly meeting, noting there were 1,861 payment plan accounts initially created.

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Publisher: The Owensboro Times
Date: 2021-04-16T05:07:00 00:00
Twitter: @owensborotimes
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How businesses can build strong connections with customers - TechRepublic

Nearly 67% of businesses know more about customers than last year, according to a new study by Insightly.

The new revelation may stem from the additional finding that nearly 60% of businesses are spending more on marketing in 2021 compared to 2020—only 22% are spending less and 20% noted no change—which the Insightly study said is "a sign that companies recognize the importance of being proactive with their customers by reconnecting with them throughout more touch points in the customer journey."

Publisher: TechRepublic
Twitter: @TechRepublic
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Customers can thank 'Sunday' for 10-second payments | QSR Web

Customers in the U.S. and Europe can say goodbye to waiting for their dinner bills, thanks to an Atlanta-based tech company, Sunday. It developed a 10-second payment solution giving customers an option of paying at the table or and the ability to pay on their own time.

Founded and designed by Christine de Wendel, the former COO of ManoMano, as well as Tigrane Seydoux and Victor Lugger, who both worked for Europe's Big Mama Group Restaurants, the payment technology allows customers to pay their bill via QR codes placed on their tables. The payment solution limits customer wait time; increases efficiency; allows customers to split checks and eliminate physical touchpoints between restaurant staff and customers, Wendel said in the release.

Publisher: www.qsrweb.com
Date: 2021-04-16T06:00:00-04:00
Author: name
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Dozens of Olympus Pools customers complain of unfinished pools; one says home’s foundation

TAMPA, Fla. (WFLA) – As news of frustrated Olympus Pools customers spread after a Better Call Behnken report , dozens more customers across the Tampa Bay area stepped forward with their own nightmare stories.

Man Lam of Wesley Chapel wanted a pool for his 5-year-old-son, and paid $54,000 cash to get a discount from Olympus Pools in September. Now he’s stuck with an eyesore – and a growing concern about the foundation of his home.

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Publisher: WFLA
Date: 2021-04-16T22:14:30 00:00
Author: Shannon Behnken
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Why Some Businesses Refer to Customers as 'Guests' | Mental Floss

For decades, retailers and other businesses referred to customers as customers . (If they were rude, possibly as jerks .) Increasingly, some proprietors like to call patrons guests . It happens at Target , Walgreens, and other locations. It's exceedingly polite and slightly strange. How and why did it start?

In 1955, when Disneyland opened in Anaheim, California, employees occupying the Happiest Place on Earth were instructed to refer to park attendees as guests . It was part of the company's devotion to going the extra mile to create a welcoming fantasy atmosphere.

Date: 2021-04-16T13:00:00 00:00
Twitter: @mental_floss
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Mr. Marketing: Customers are paying attention! - Pomerado News

Controversies are growing exponentially, with the volume on each cranking up significantly. Society's become so polarized that every topic has a political tinge. Business as usual's a thing of the past.

When a liquor shop owner in San Diego County wore his face mask around his chin and sneeringly told a customer he's doing the bare minimum to suit the law, another customer walked out swearing to never return.

There's a local restaurant serving customers seated in a pop-up tent in a parking lot. The restaurant complies with the letter of the law, but not the spirit. Many customers see this as disingenuous and go elsewhere.

Publisher: Pomerado News
Date: 2021-04-16T20:51:22.071
Author: https www sandiegouniontribune com pomerado news sdpn rob weinberg staff html
Twitter: @pomeradonews
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Geely to sell its Zeekr electric cars directly to customers · TechNode

Geely announced Thursday that it will sell electric vehicles from its new premium brand Zeekr directly to customers, a business endeavor for which it plans to open retail shops and build an online community.

Why it matters: The move is part of a broader plan by China's largest private automaker to become a frontrunner in the electric and software-based vehicle race.

Details: Zeekr on Thursday laid out plans to join the country's most competitive mass-premium EV segment by opening two clubhouse-style flagship stores called "Zeekr Centers" and 60 smaller "Zeekr Spaces" in local shopping malls this year.

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Publisher: TechNode
Date: 2021-04-16T04:10:34 00:00
Twitter: @technodechina
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Dell divests VMware: Investors cheer, but what does it mean for customers? | ZDNet

While VMware freely partnered with Dell competitors, the Dell-VMware pair had some tighter synergies, as the companies telegraphed in its "better together" message. However, many of these benefits never fully materialized. Since the relationship is loose (i.e., Dell doesn't completely own VMware), it cannot dictate much.

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves.

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Publisher: ZDNet
Author: Forrester Research
Twitter: @ZDNet
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Maine regulator who fought for utility customers is stepping down as public advocate

Barry Hobbins, who has since 2017 fought for utility ratepayers, is stepping down as Maine's public advocate.

Hobbins, 70, made the announcement on Thursday, saying he has given the job "absolutely everything" he has.

"I believe the Office of the Public Advocate has made great strides recently and has done fantastic work. Now I'd like to give the Governor the chance to infuse the office with new energy and dedication, and to build on very solid progress," Hobbins said.

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Publisher: Bangor Daily News
Date: 2021-04-16T12:14:00 00:00
Twitter: @bangordailynews
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