Monday, April 19, 2021

U.S. banks deploy AI to monitor customers, workers amid tech backlash | WSAU News/Talk 550 AM ·

(Reuters) - Several U.S. banks have started deploying camera software that can analyze customer preferences, monitor workers and spot people sleeping near ATMs, even as they remain wary about possible backlash over increased surveillance, more than a dozen banking and technology sources told Reuters.

Previously unreported trials at City National Bank of Florida and JPMorgan Chase & Co as well as earlier rollouts at banks such as Wells Fargo & Co offer a rare view into the potential U.S. financial institutions see in facial recognition and related artificial intelligence systems.

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Publisher: WSAU News/Talk 550 AM · 99.9 FM | Wausau, Stevens Point
Author: Syndicated Content
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Shell, Exxon Look to Profit From Capturing Customers' Carbon Emissions - WSJ

Oil companies have for decades made money by extracting carbon from the ground. Now they are trying to make money putting it back.

Energy giants such as Exxon Mobil Corp. and Royal Dutch Shell PLC are pushing carbon capture and storage—where carbon is gathered and buried underground—as part of a drive to reduce both their own and their customers' emissions. Executives say the service could become a new source of income when the industry is grappling with how to adapt to a lower-carbon economy.

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Publisher: WSJ
Date: 2021-04-19T09:30:00.000Z
Author: Sarah McFarlane
Twitter: @WSJ
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Boil advisory issued for Lawrenceville water district customers

The Clark County Utilities Department is advising customers in the Lawrenceville water district to boil their drinking water today, according to a statement from the county.

The advisory is being issued due to water infrastructure repairs being performed this week by the Village of North Hampton. The advisory is expected to affect about 100 customers.

Clark County utility customers in Lawrenceville will be without water for several hours this morning while repairs are being made, the county said.

Publisher: springfield-news-sun
Twitter: @springfield-news-sun
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NICE Receives a Perfect Score From Customers For WFM Product Innovation, Vendor Satisfaction and

Ranked as WFM market share leader for 12 th consecutive year, NICE rated the sole recipient of perfect customer satisfaction scores for supporting AI and ML enablement and mitigating pandemic related impacts

NICE was the only featured player to receive a perfect customer satisfaction score for supporting AI and machine learning enablement and mitigating pandemic related impacts in DMG's latest WFM report.

Also noteworthy amongst the top customer satisfaction ratings NICE received was a perfect 5.0 across nine vendor satisfaction categories including product, implementation, professional services, ongoing service and support, product innovation, responsiveness to product enhancement requests, vendor communication, pricing, and overall vendor satisfaction.

Twitter: @Yahoo
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Rogers investigating after wireless customers complain of widespread outage – Aldergrove

A nationwide wireless outage has left customers of Rogers Communications Inc. with intermittent access to call and texting services.

The national wireless carrier says in a Twitter post it’s working quickly to restore the impacted services as soon as possible.

According to Down Detector, a website that tracks outages, problems are being reported in most major Canadian cities and large parts of southern Ontario. Users say they have been unable to place or receive any cellphone calls or text messages for several hours.

Publisher: Aldergrove Star
Date: 2021-04-19T09:10:00-07:00
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Raveis starts home-buy program so customers can afford new ones

" Buy low, sell high" may be one of real estate's fundamental maxims — but what if a homeowner can't solve the "sell-before-you-buy" dilemma in today's tight marketplace?

One solution: Let the broker buy the existing home, thus enabling homeowners to unlock their house's equity quickly in order to make a noncontingent offer on their next home.

The practice is called "iBuying," which differs from house flipping in that the former usually focuses on homes in good condition and involves offers based on fair market value. Flipping typically involves nabbing distressed properties that then undergo major renovations in order to be sold for a major profit.

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Publisher: Westfair Communications
Date: 2021-04-19T05:48:10-04:00
Author: Kevin Zimmerman
Twitter: @westfaironline
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Help available for MLGW customers struggling to pay bills

MEMPHIS, Tenn. (WMC) - Memphis Gas, Light and Water customers who are behind on payments can apply for utility assistance.

The company announced Monday that the U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County for the Emergency Rental Assistance (ERA) program.

This means families struggling to pay their utility bills could receive help from the Low-Income Home Energy Assistance Program (LIHEAP).

Publisher: https://www.wmcactionnews5.com
Date: 2021-04-19T18:53:41.099Z
Author: WMC Action News 5 Staff
Twitter: @WMCActionNews5
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Crispy Chick thankful for Cleveland customers

CLEVELAND — The pandemic hit just six months after Crispy Chick in Cleveland opened its doors and sales dropped 70%. Now, a year later, the doors are still open and sales are consistent.

Inside the Crispy Chick, everything is made to order, nothing hits the oil until you ask for it. Their menu features chicken strips, sandwiches, wraps and more. 

"The great thing about Cleveland is people drive 45 minutes, past a lot of chain restaurants to come support. They are very very supportive."

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Date: HTML5 Flash
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The Numbers Are In: Stunningly Decisive Data Show Where Customers Will Spend As Vaccines Roll Out

Gary Drenik: It's no secret people are ready to get out once lockdowns, quarantines, and capacity restrictions are lifted. And that there will be an exuberance of discretionary spending. What data can you share about where discretionary money will be spent and how should retailers be using this data?

Drenik: I would expect pent-up demand for vacation travel to catapult revenues in vacation-related businesses such as airlines, hotels, ubers, etc., Why would retailers benefit from knowing this information?

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Publisher: Forbes
Date: 2021-04-19
Author: Gary Drenik
Twitter: @forbes
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