The past year has redefined how Americans shop. Online order volume has risen exponentially. Buy online, pick-up in store (BOPIS) and curbside pick-up have become commonplace. Free shipping is practically an industry standard. Already underway prior to the coronavirus pandemic, ecommerce fast became the new normal – and it promises to be a force to reckon with this year.
What exactly does that mean for ecommerce fulfillment operations? Now more than ever, they must be strategic, sophisticated and responsive. Following are 10 key areas to master to be on top of your game in 2021.
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Ecommerce startups lead red-hot tech IPO market | Verdict
Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge - Retail
There's a somewhat cynical (and often accurate) saying: No matter what happens, the rich get richer. Translated into the world of online marketplaces, it's certainly true that the massive COVID-19 shift to ecommerce was a boon to the biggest marketplaces: Amazon , Alibaba , eBay and Walmart . But the unprecedented rising tide also lifted a lot of the smaller boats, according to Mike Shapaker, CMO of ChannelAdvisor , which provides solutions and services to marketplace sellers.
Porch Piracy Is Growing | Practical Ecommerce
Porch piracy is on the rise, with 43 percent of American consumers surveyed saying they had an ecommerce delivery pilfered from their front porch in 2020, according to a recent report.
The survey was conducted on Amazon’s Mechanical Turk, so the results might not be as accurate as a phone survey, other online survey tools, or a review of retailer data, given that Mechanical Turk respondents are paid and more likely to use Amazon and Amazon Prime than U.S. consumers generally. Nonetheless, the survey may be an indicator of a growing problem.
Many things are taking place:
Bold Commerce raises $27 million to power 'headless' ecommerce with APIs | VentureBeat
Bold Commerce , a company that builds tools and integrations for ecommerce stores, has raised $27 million in a series B round of funding led by Omers Ventures.
Although Bold Commerce comes with a bunch of prebuilt integrations that allow businesses to integrate its technology into the likes of Shopify, Woo Commerce, and Big Commerce, at the heart of the Bold Commerce platform are APIs that open its technology to any other platform. This supports a "headless" architecture, where the front-end content and backend smarts are decoupled, enabling greater agility and freedom to combine technologies for each touchpoint.
dLocal, Dinie Collab On SMB eCommerce Financing | PYMNTS.com
To let international merchants provide the option of installment payments to their clients in Brazil, cross-border payment firm dLocal is collaborating with FinTech services company Dinie , according to a Tuesday (Jan. 19) announcement .
The collaboration between the two companies will provide more payment choices and purchasing power for small- to medium-sized businesses (SMBs) at checkout, which ends up bolstering the basket sizes and conversion rate for merchants, the announcement stated.
Ecommerce provided major boost for December retail sales - Business Insider
December was a mixed bag for retailers—but ecommerce ultimately stole the spotlight, with nonstore sales growth (+19.7% monthly) far outpacing brick-and-mortar, reflecting overall holiday season trends.
Merchants need to be a mastermind in today's ecommerce world - ThePaypers
The COVID-19 situation has hit many ecommerce merchants hard without any preparations. Today, in the US and Europe, many traditional retailers are still heavily relying on retails stores. From one day to the next, stores were closing, and the main revenue channel got shut down.
This situation forced retailers to the ecommerce channel and not everybody was ready for this change. Today we see many retailers without a dedicated ecommerce team who is looking at the checkout experience, payment topics, and fraud prevention. Now, you can imagine the challenge for these companies to become an online first organisation.
Happening on Twitter
We are partnering with @startupindia to launch 'Amazon Global Selling Propel Accelerator' to support Indian startup… https://t.co/gWHZ2aGck2 AmitAgarwal Tue Jan 19 12:46:49 +0000 2021
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