Monday, January 18, 2021

How Shopify is using Zendesk Support as a one-stop-shop to seamlessly connect with customers

In 2012, Canada-based software company Shopify, was poised for the kind of 'hold-onto-your-seat' hypergrowth that most startups dream of. At the time, the company had been named as one of the ten most innovative retail companies by Fast Company, and was onboarding new merchants onto their cloud-based e-commerce platform at a rapid pace. Over the next four years, Shopify grew fast—from 20,000 merchants to more than 300,000.

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Shopify has remained at the industry's forefront by offering timely integrations with payment providers like Apple Pay and emerging messaging platforms like Facebook Messenger, and by partnering with Amazon. Yet, during that first flood of new business, Shopify quickly realised its teams were struggling to onboard and support new merchants, mostly because the tools in place weren't equipped for the deluge of new requests.

Publisher: YourStory.com
Date: 2021-01-18T08:25:00.536Z
Author: Team YS
Twitter: @YourStoryCo
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And here's another article:

Shopify's (SHOP) Momentum Likely to Continue in 2021: Here's Why

Canada-based Shopify SHOP offers a cloud-based, multi-channel commerce platform for small and medium-sized businesses (SMBs) across 175 countries.

Shopify has been one of the top performing stocks in the technology sector. Shares of this Zacks Rank #1 (Strong Buy) stock has surged 169.9% in the past year compared with industry’s growth of 26.6%. In comparison, the S&P 500 Index rallied 17.1% over the same timeframe.

Twitter: @Yahoo
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Claim: Over 20 percent of Shopify online stores are operated by scammers

According to a report published by the Financial Times, ecommerce authentication service FakeSpot claims that over 20 percent of Shopify powered online stores pose a risk to shoppers.

FakeSpot analyzed 120,000 Shopify powered stores and the authentication service found that as many as 21 percent of the Shopify powered stores only existed to collect personal data, sold fake products, and offered poor customer service.

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Publisher: eSellerCafe
Date: 2020-12-24T15:25:39 00:00
Twitter: @esellercafe
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Shopify removes stores affiliated with Trump | Reuters

Jan 7 (Reuters) - Canada's Shopify Inc took down stores on its e-commerce platform affiliated with U.S. President Donald Trump on Thursday, a day after hundreds of his supporters stormed the U.S. Capitol

Publisher: U.S.
Date: 2021-01-07T17:17:00Z
Author: Reuters Staff
Twitter: @Reuters
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This may worth something:

Shopify hires new VP of engineering, looks to add 2,021 new technical staff this year | BetaKit

Shopify has tapped Cathy Polinsky as the e-commerce company’s new vice president of engineering as it plans to double the size of its engineering team this year.

"Shopify's mission to make commerce better for everyone is incredibly inspiring, and it's what attracted me most to the role.”

Polinsky has previously served as chief technology officer of Stitch Fix, an online personal shopping service, where she took the company public. Before that, she had a seven-year tenure at Salesforce where she was most recently senior vice president.

Publisher: BetaKit
Date: 2021-01-06T21:39:41Z
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Bloomberg - Are you a robot?
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KADDRA, Singapore's leading mobile commerce technology is now integrated with Shopify (NYSE:

SINGAPORE , Jan. 12, 2021 /PRNewswire/ -- Kaddra Pte Ltd ("Kaddra" or "Company") today announced that it has finalised its first phase of integration with leading web eCommerce solution, Shopify (NYSE: SHOP), in a strategic move to offer the most comprehensive ecommerce ecosystem for SMEs on both mobile app commerce and web based digital stores.

"Our integration will make the sales process seamless and user-friendly. Businesses will be able to use either their Shopify back office or Kaddra back office to run both mobile and web stores simultaneously. Traditional web-based eCommerce has advantages in attracting new customers whereas native mobile app commerce is perfect to keep them close and engaged.

Twitter: @Yahoo
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Global Retail E-commerce Software Market Top Company Profile: Magento, WooThemes, Shopify,

A new report on global Retail E-commerce Software marke t assessing various business strategies, cost stratification, raw material sourcing, manufacturing capabilities, cost assessment, along with demand and supply channel assessment are maneuvered in great detail. The report incorporates a figurative review of various DROT elements comprising potential propellants, growth deterrents, ample opportunities, indicative trends that structure out a detailed assessment of the market.

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