The ability to track calls is a core use case of call analytics technology. However, advances in machine learning and artificial intelligence (AI) are driving more sophisticated applications, including the following:
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US-Analytics and MindStream Strategically Align to Improve and Expand Solutions to Bring Digital
DALLAS , Feb 4, 2021 /PRNewswire/ -- US-Analytics and MindStream, two organizations dedicated to designing solutions that help enterprise businesses improve their financial planning, budgeting, reporting, and analytics, are proud to announce an expanded strategic alliance that will help meet the CFOs' growing demand for digital transformation initiatives in the workplace.
This strategic partnership will increase the size of both firms and provide twice as many resources for support services to customers. With the expansion of this existing long-term partnership, both organizations aim to:
Dev3lop Shifts its Focus to Tableau Consultant Services, Analytics and Related Services
The Experienced Team from Dev3lop is Ready and Able to Work with Small and Large Businesses, Government Agencies and E-Commerce Platforms
As a company spokesperson noted, the founder of Dev3lop is devoted to providing the most relevant and needed services to his valued customers. This commitment inspired him to refocus on what Dev3lop offers, pivoting from service related to website site development and search engine optimization to Tableau consulting, data warehousing, analytics and more.
Best Privacy-Focused Alternatives to Google Analytics - Designmodo
Google has a treasure chest of helpful tools. From Chrome Dev Tools to G Suite to Google Meet, there is something for everyone. Among these professional utilities, Google Analytics occupies the lead position.
Google has been connected to various privacy concerns among some users, forcing companies to seek privacy-focused alternatives to Google Analytics.
A series of startups have launched and provide similar services without invasion of user privacy and overtly collecting personal data. These services offer almost the same range of instruments and focus on intuitive customer experience so that anyone can derive benefits.
In case you are keeping track:
Contact Center Analytics: Transcending Performance With a Relentless Focus on Customer
" Organizations that lack advanced analytics are leaving significant customer service improvement opportunities on the table. But to fully reap the advantages of contact center analytics, businesses must build robust strategies to drive decision making," says an analytics expert at Quantzig .
How Contact Center Analytics Can Help Drive Business Value and Improve Customer Satisfaction
Healthcare Analytics Market is expected to grow at a CAGR of 27.84% over the Forecast Period
In terms of revenue, the global healthcare analytics market was valued at US$ 11.87 Mn in 2018 and is expected to reach US$ 29.99 Mn by 2022, growing at a CAGR of 27.84%over the forecast period.
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Advances in technology that facilitate the sharing of information and enhance compliance with Health Insurance Portability and Accountability (HIPAA) will speed up the growth of analytics in healthcare institutes. Application of healthcare analytics to provide solutions in real-time offers higher level of efficiency. Growing need to reduce healthcare costs coupled with increasing adoption of analytics enables economic and better healthcare delivery.
Alteryx Analytics and Data Science Community Platform Named 2021 'Community of the Year'
"After a year full of milestones for the Alteryx Community, we are thrilled to receive this high honor from CMX as we enter 2021 focused on enhancing the overall Community experience," said Libby Duane Adams, chief advocacy officer and co-founder of Alteryx. "Providing personalized experiences down to the individual user level and developing enticing content for various audiences are a few areas of concentration for the team this year.
In addition to these initiatives, the Alteryx Community continually listened to customer feedback in 2020, implementing 130 product ideas submitted to the Community by Alteryx users. The importance of user feedback and ideas is helping to shape the Alteryx APA Platform and extended resources on the Community.
Twitter broadens its partnership with Google Cloud to improve data analytics | FierceTelecom
Twitter and Google Cloud announced they have inked a multi-year partnership that includes using Google's machine learning to improve Twitter's data insights. Twitter is moving its offline analytics, data processing and machine learning (ML) workloads over to Google's Data Cloud as part of its cloud migration strategy.
Twitter first started working with Google Cloud in 2018 to migrate its Hadoop clusters over to Google Cloud Platform as part of its cloud strategy, which is cloud "Partly Cloudy."
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