Thursday, February 4, 2021

What customers want | Professional Carwashing & Detailing

Many carwash services have attempted low pricing structures and even offered great deals frequently to attract and retain customers. But, such a strategy is not sustainable and won’t give your customers what they really want — and it devalues your services. What customers ultimately want is value for their money. Always compete on "value" above all other factors.

While pricing matters, remember that when you offer great value, happy customers will be glad to pay more for your service for what it's worth. But the question is: How do you increase value for your carwash and car detailing services? Here are techniques to increase value:

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Publisher: Professional Carwashing & Detailing
Date: 2021-02-04T17:00:07 00:00
Twitter: @CarwashMagazine
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Were you following this:

T-Mobile says it added the most customers in four years - MarketWatch

Shares of T-Mobile US Inc. TMUS, +0.95% fell nearly 2% in the extended session Thursday after the company beat Wall Street expectations for its fourth quarter but said expenses, including those related to its merger with Sprint, increased. T-Mobile said it earned $750 million, or 60 cents a share, in the fourth quarter, compared with earnings of 87 cents a share in the year-ago quarter. Rising expenses were partially offset by higher revenues, the company said.

In a new interview, Elon Musk agreed with some scathing criticism of Telsa Inc. vehicles, and advised against buying Tesla vehicles during a production ramp-up.

Publisher: MarketWatch
Date: 2021-02-04T17:04:02-05:00
Author: Claudia Assis
Twitter: @marketwatch
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Allstate losing auto insurance customers at fastest clip in nearly two decades

Not coincidentally, that led to a 0.5 percent decline in policies at yearend, to 21.8 million, according to earnings data released yesterday. By contrast, Mayfield Village, Ohio-based Progressive, consistently along with Geico the fastest-growing of the big U.S. auto insurers, boosted its auto policies by 11 percent in 2020, according to a Securities & Exchange Commission filing.

Executives attributed at least some of the attrition to the end of Allstate’s “Shelter-in-Place Payback,” which expired last summer after Allstate provided monthly 15 percent rebates to drivers in the early stages of the pandemic. The company then reverted to its old rates in most states while arch-rival State Farm slashed auto rates by 11 percent nationally on average in response to far lower accident claims as driving behavior changed.

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Publisher: Crain's Chicago Business
Date: 2021-02-04T12:39:06-0600
Author: Steve Daniels
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900+ MidAmerican customers without power in Illinois QC

QUAD CITIES, Ill. (KWQC) - More than 900 MidAmerican customers are without power in the Illinois Quad Cities Thursday evening.

According to MidAmerican's Outage Watch, 942 customers are without power in East Moline near United Township High School. Earlier, more than 1,500 customers were without power, but crews were successful in restoring it.

This comes as winter weather is impacting the viewing area with blizzard conditions. 12 customers are without power in the Iowa Quad Cities. The Outage Watch shows crews are currently working to restore power there.

Publisher: https://www.kwqc.com
Twitter: @kwqcnews
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In case you are keeping track:

Peloton CEO John Foley promises clarity to customers waiting on orders

Peloton 's CEO is promising anxious customers who are still waiting on their cycles and treadmills that the company is working fast to offer clearer answers on when those might arrive.

"We are determined to do what it takes to reduce our delivery times and to get certainty to customers on the delivery dates that we offer," Chief Executive John Foley said during an earnings call Thursday. "We will continue making significant investments to get our products to the U.S. with more certainty and with greater speed."

Publisher: CNBC
Date: 2021-02-04T23:00:34 0000
Author: https www facebook com CNBC
Twitter: @CNBC
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When Financial Advisors Embrace Digital Marketing, They Give Customers What They Want |

The need to meet clients and prospects at their level of sophistication makes advisors' and firms' commitment to technology ever more critical for retaining clients and forming deeper and broader relationships. The past year has only escalated this trend, with over half of investors in a recent Broadridge poll saying the pandemic has "already changed the frequency and methods of their communication with their advisor."

As clients increasingly prefer more digital communication and engagement, it's been surprising to see many advisors and firms lacking the technology or the skills necessary to meet clients' demand. A Broadridge survey released last summer found 77% of advisors said they've lost business because they didn't have the right digital tools to interact with clients. These advisors said they'd lost about one-fifth of the assets they'd managed.

Date: 2021-02-04T17:21:00.000Z
Author: Michael Alexander
Twitter: @BarronsOnline
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Tampa couple back in business after customers help replace stolen pizza truck

But Falcone, a 57-year-old Italian immigrant, has a philosophy: "I always believed that hope is the last thing to be lost."

His loyal customers have rewarded his optimism by raising $11,398 through GoFundMe, enough to finance the purchase of a replacement for their trademark red food truck with its special brick oven. They reopened Jan. 28. The "pizze" in Pizzeataly is the plural of pizza in Italian.

"It's been very tough," said Botero, 48, originally from Colombia. "But thank God we are recovering again."

Publisher: Tampa Bay Times
Date: 2021-02-04 17:13:49
Twitter: @TB_Times
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NortonLifeLock adds 334,000 customers in one quarter | ZDNet

Consumer reported billings in the quarter came to $700 million, up 10 percent. Average revenue per user was $9.10 per month, up 1 percent.

NortonLifeLock also said its board of directors has declared a quarterly cash dividend of $0.125 per common share to be paid on March 17.

For the fourth quarter, the company is expecting revenue in the range of $655 million to $665 million.

Publisher: ZDNet
Author: Stephanie Condon
Twitter: @ZDNet
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