Monday, April 20, 2020

How COVID-19 makes the business case for more analytics -- Washington Technology

The global COVID-19 pandemic has given the general public a crash course in data analytics, and a behind-the-scenes look into the decision-making processes involved in scenario planning. The pandemic has also shown how leaders, asked to set priorities in an ever-evolving situation, can use the same data to come to different interpretations and ideas for the best ways to emerge from COVID-19 shutdown. 

As the leader of the data analytics group at SC&H Group, I regularly work with the technologies and methods that leaders worldwide are using to make decisions around the closing and reopening of societies. Advances in data analytics tools have given companies more power than ever before to tackle huge amounts of data.

Publisher: Washington Technology
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In case you are keeping track:

Learn Google Analytics in 2 days | Creative Bloq

If you're struggling to analyse data on Google Analytics and don't know where to start, you've come to the right place. Designed for complete beginners, the Google Analytics Certification will help you gain an in-depth understanding of the digital platform in as little as two days for only $13.99!

Google Analytics, one of the most popular digital analytics platforms in the world, allows you to analyse in-depth details about the visitors on your website and brings valuable insights into what is working and what is not online. These insights can help to shape the success strategy of any business and allows individuals to bridge the gap between data and a plan of action.

Publisher: Creative Bloq
Date: 2020-04-20T13:26:30 00:00
Author: https www facebook com CreativeBloQ
Twitter: @CreativeBloq
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5 Best Practices for Implementing Contact Center Analytics | No Jitter

With the right tools and information to best serve customers, all contact center agents — including those working from home — can become more engaged and empowered.

The silver lining of the COVID-19 quarantine orders might be a crash course in the appreciation of working remotely – though unplanned, business leaders can't help but notice the value of this new normal.

* * *

A recap of various efforts, as explored during our recent Enterprise Connect Virtual session with Sheila McGee-Smith

Publisher: No Jitter
Date: 2020-04-17T08:59:42-05:00
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Big Data Analytics Startup Anodot Raises $35 Million In Financing

Anodot has raised an additional $35 million in financing, money the Redwood City, Calif.-based startup will use to accelerate development of its big data analytics software and expand its go-to-market activities.

The funding round brings the company’s total financing to $62.5 million. The latest round was led by Intel Capital with participation from new investors SoftBank Ventures Asia, Samsung Next and La Maison. Existing investors Disruptive Technologies L.P., Aleph and Redline Capital Management also participated.

Publisher: CRN
Date: April 20 2020 03:22 PM EDT
Author: Rick Whiting
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MeaningCloud Reveals Its Offering in Deep Text Analytics to Transform Customer Feedback Into

With its products for Emotion Recognition, Intention Analysis and Voice of the Customer analysis, MeaningCloud provides the most complete offering in deep text analytics to level up your customer insights

Becoming a customer-focused company requires analyzing the feedback that customers provide through a variety of unstructured channels: surveys, interviews, contact center, social media. The volume and speed of this feedback requires automatic processing, but in many cases the solutions available are limited to a shallow analysis of the content, based on mentions, predefined categorizations or basic positive/negative polarity, which is not sufficient to feed the decision making process.

Publisher: MarTech Series
Date: 2020-04-20T22:15:12 05:30
Twitter: @MarTechSeries
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Waystar Launches Analytics and Business Intelligence Platform Ahead of Schedule

In light of COVID-19, Waystar releases new solutions to give healthcare organizations access to critical data insights and analysis

As healthcare organizations face unprecedented challenges, access to better, faster insights into revenue cycle performance is critical. This launch comes on the heels of the announcement of Hubble, Waystar’s artificial intelligence and robotic process automation platform. Together, Waystar Analytics and Waystar Hubble can help take financial and administrative processes to new levels of efficiency and automation, freeing up staff time and resources for higher priorities.

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Publisher: MarTech Series
Date: 2020-04-20T19:44:15 05:30
Twitter: @MarTechSeries
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May 31 | Predictive Analytics World for Business Virtual Edition 2020 | Moorpark, CA Patch

Predictive Analytics World for Business is the leading cross-vendor data science conference series covering the commercial deployment of machine learning and predictive analytics. Hear from the horse's mouth precisely how Fortune 500 analytics competitors deploy machine learning and the kind of business results they achieve.

The conference schedule features a 2-Day conference program filled with insightful keynote presentations, industry-leading networking opportunities - plus optional training workshop days.

Publisher: Moorpark, CA Patch
Date: 2020-04-20T06:48:00Z
Author: Check out the latest community post from one of your neighbors The views expressed in this post are the author s own
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The predictive analytics promise: How it can benefit your business - SD Times

It is common knowledge that the volume of data in existence is increasing exponentially, and many organizations are starting to struggle with the best way to cope with it. This trend will only accelerate with the rapid development of IoT, which according to IDC will generate 79.4 zettabytes (ZB) of data in 2025 from 41.6 billion connected IoT devices .

Having this amount of data may seem daunting to many, and though every business will make mistakes every now and again, everyone should strive to minimize those mistakes. They should also strive to ensure exemplary customer experience in every interaction, and this is where all that data becomes useful.

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Publisher: SD Times
Date: 2020-04-20T16:49:33 00:00
Twitter: @sdtimes
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