Verizon announced today that it's extending its pledge to provide an additional 15GB of high-speed data to customers with a wireless plan through May 31st due to the coronavirus pandemic.
Verizon notes that customers will not have to perform an additional action to opt into the extended offer as it intends to automatically add the additional data to both consumer and small business accounts. Verizon is not waiving data caps, though, so if you max out your data plan, your internet speeds can still be reduced . In late March, Verizon announced it would provide additional data to mobile customers at no extra cost through April 30th .
While you're here, how about this:
How The Martech Industry Is Stepping Up To Help Customers Cope With COVID-19
Martech and adtech industries are stepping up with creative ways to help cash-strapped marketers win ... [+] mindshare and heart share.
These are trying times for marketing. Ad budgets are imploding and companies are cash-strapped. It's natural for brands and agencies to want to dial back spend and hunker down until skies are clear again. But it's precisely this knee-jerk reaction that can have an incredibly negative knock-on effect on brand image.
Customers Use Stimulus Check to Tip Restaurant Workers
Regulars of an Arkansas restaurant put their stimulus check to good use, throwing the whole $1,200 to staff as a tip for a single to-go order. The tip was given at the Colonial Steakhouse in Pine Bluff, a small city, and enough, owner Dana Gateley tells a reporter from Nexstar Media Wire, to give each employee $100.
Workers are being immiserated and getting paltry support compared to those in other countries, while Amazon tycoon Jeff Bezos has seen his wealth grow by $24 billion during the coronavirus pandemic. While his fortune has grown, Amazon warehouses workers continue to raise alarm bells and protest the lack of protections to ensure their health and safety. "We are essential workers, but we're not receiving essential protection," one worker tells Intel .
What Customers Expect of Your Brand Promise
A new report found many organizations fail to deliver on customer expectations for brand promise. The report, " Proving the Value of CX: How to Place Customer Experience at the Center of Your Business ," estimated a brand's value can make up anywhere from 15 to 70% of a company's share price, meaning ignoring this area is high stakes. Below are some recommendations from marketers and other experts on how to design and build a customer experience (CX) solution to best meet those expectations.
Check out this next:
Why A 'Customer Community Plan' Is The Key To Your Company's Survival
If you are like every other leader on the planet, you probably needed to implement some form of business continuity plan during these uncertain times. Regardless of the nature of your organization, you undoubtedly had to rapidly transition how you manage employees, maintain operations and service customers, all while navigating complex financial and emotional waters.
But what about a customer community plan? Did you engage your customers in a way that helps insure your business' survival?
Kudlow: Businesses shouldn't be held liable for employees and customers getting coronavirus -
The White House economic adviser said May will be a "transition month" for the reopening of the economy.
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Kudlow was optimistic about reopening the economy, adding that the U.S. "may be coming down the homestretch." He said May will be a "transition month," and that the U.S. will see a phased economic reopening across the country. And as these businesses begin to open up, Kudlow said he's not worried about safety measures slipping if companies aren't held liable, suggesting that states would do "a very good job" monitoring the businesses.
E.W. Thomas working hard to meet demand of customers -
PALMYRA, Va. (CBS19 NEWS) -- E.W. Thomas Deli and Grocery has been working hard to meet the demand of customers over the last few weeks.
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"In the beginning, it was mayhem," said Thomas. "It was busier than a snow day. It was one snow day after another and in the beginning, we didn't know where this was going, we didn't know if this was going to happen for two days or if this was going to happen for a week."
AWS offers to help customers facing financial challenges from Covid-19
Amazon Web Services wants to help. At least that's what the company is telling customers who are struggling amid the coronavirus pandemic.
Amazon leads the cloud infrastructure market with nearly $10 billion in quarterly revenue , ahead of Microsoft and Google . The company gets a substantial amount of business from large enterprises and government agencies, but has also long provided critical technology for start-ups.
Happening on Twitter
Verizon extends 15GB of extra data deal to customers through May https://t.co/mugHIJivRx https://t.co/iakvDJNBhr verge (from New York) Wed Apr 22 22:01:43 +0000 2020
Verizon extends 15GB of additional mobile data through May https://t.co/u29bUbSx2z https://t.co/eaCD24YEZw engadget (from Global) Wed Apr 22 20:52:32 +0000 2020
Verizon extends 15GB of free LTE data promotion through May https://t.co/uv0Xlhztoi by @ChanceHMiller https://t.co/hnfRsJfdNz 9to5mac (from Cupertino, California) Wed Apr 22 22:55:17 +0000 2020
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