PINEVILLE, La. - Cleco crews continue to make progress, restoring power to more than 50 percent of the 140,000 customers affected by Hurricane Laura after it made landfall in southwest Louisiana Thursday. As of 8:30 p.m., power has been restored to approximately 72,000 customers. Crews began their first full day of storm restoration work yesterday.
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"When the power goes out, some customers rely on a generator for temporary power," said Lass. "Generators, when used correctly, can provide backup power to a customer's home or business, but we remind our customers to be safe."
Not to change the topic here:
Customers hit local stores for first day of tax-free weekend | News | westernmassnews.com
Sales tax holiday seen as crucial in bringing customers back into stores - The Boston Globe
CAMBRIDGE — Buffeted by a pandemic and subsequent economic downturn, the state's local businesses hope this weekend's sales tax holiday will entice coronavirus-weary consumers back through their doors to spend money there rather than online.
"It's the beginning of a process of trying to bring the consumer back," said Jon Hurst, president of the Retailers Association of Massachusetts after the "twin crises" that have wracked the nation for the past six months.
Nearly 2,000 Danville Utilities customers at risk of service disconnection starting Tuesday |
About 2,000 Danville Utilities residential customers are at risk of having their service disconnected in the first few days of September if they do not make an attempt to address their delinquent balance, according to Michael Adkins, the city's director of finance.
Since the start of the COVID-19 pandemic in mid-March, the city imposed a moratorium on shut-offs as customers lost jobs en masse or had working hours reduced, making it much more difficult to pay various bills.
Were you following this:
NEARLY 1,600 CUSTOMERS IMPACTED BY POWER OUTAGE FRIDAY NIGHT - KQEN News Radio
Roseburg fireman and a fuel truck said to be responsible for the power outage Photo credit: Mike Henneke
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Sam Carter of Pacific Power, told News Radio 1240 KQEN that the outage began at 5:45 p.m. Customers in southeast Roseburg, parts of downtown and around Roseburg High School lost power. Carter said close to 1,200 customers got their power back at 6:35 p.m. The remaining customers were restored at about 8:20 p.m.
Are your Customers the goal…Or just part of the machine? | CustomerThink
We sometimes have an officious way of dealing with our Customers, almost as though they're the problem that we have to deal with. As Customers ourselves, we witness this all the time, and surely as CX professionals and leaders we're also more aware of it when we see it. It's interesting, then, that it ever happens in the first place, considering the positions we hold and the authority we wield.
For instance, if you wanted to come up with the worst thing you can ever say to your Customer, you'd be hard pressed to beat: "Your ticket has been closed" when the issue hasn't been resolved. And yet, don't we get that all the time?
Las Cruces restaurants welcome customers back for indoor dining Saturday | KDBC
Smyth water customers get reprieve from shutoffs | Commerce | swvatoday.com
All three towns as well as Thomas Bridge Water Corporation and Smyth County have been working with water customers since February on dealing with payment delays due to the COVID-19 pandemic.
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As of August, the town of Chilhowie voted to send delinquent notices to 58 customers. But Chilhowie, as well as Marion and Saltville, are trying to work with customers having trouble paying their bills.
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