The first was with a commercial real estate broker who told me COVID-19 was going to create a higher demand for space. The story he was telling himself, his peers and me was that since people will need to social distance, more square footage would be required per employee when they returned to their offices, which he believes they inevitably will.
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The second conversation was with a very senior executive from an insurance company—one that you see advertising on TV all the time. He told me his company had adjusted so well to working remotely that they had decided not to go back to their corporate office. He said nobody was going back to the office…ever.
Were you following this:
Be a Partner Your Customers Need During the Pandemic
Learn about delivering secure #networksecurity services no matter where the network access occurs @BarracudaMSP … twitter.com/i/web/status/1…
#managedservices and cloud computing vendor @ZnetLive reflects on its 2019 Channel Partners #MSP501 award.… twitter.com/i/web/status/1…
Focus on customerservice and security challenges such as #cyberattacks will be key in post- #covid19 landscape, says… twitter.com/i/web/status/1…
DP&L announces new options to assist customers - Sidney Daily News
DAYTON – Dayton Power & Light Company, a subsidiary of The AES Corp., announced new extended payment options to assist customers experiencing financial hardship as a result of the COVID-19 pandemic.
“We care about our customers and the Miami Valley and recognize the ongoing challenges caused by the COVID-19 pandemic,” said Lisa Krueger, president of the AES U.S. strategic business unit. “On our website we provide information on resources available to those customers experiencing financial hardship. Customers who have fallen behind on paying their electricity bills may choose an extended payment plan that meets their needs.”
China restaurant apologises for weighing customers - BBC News
A restaurant in central China has apologised for encouraging diners to weigh themselves and then order food accordingly.
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It then asked diners to enter their measurements into an app that would then suggest menu items accordingly.
Signs reading "be thrifty and diligent, promote empty plates" and "operation empty plate" were pinned up.
Hashtags about the restaurant have been viewed more than 300 million times on the social platform Weibo.
Quite a lot has been going on:
Dennis Kucinich calls on Cleveland Public Power to lower rates for customers
CLEVELAND (WJW) — Former Cleveland Mayor and US Representative Dennis Kucinich has called for an immediate rate cut for Cleveland Public Power customers, as he considers running for Mayor next year.
He cited Mayor Frank Jackson’s most recent estimates which showed CPP’s accounts had a surplus of $18.5 million, $21.3 million and $26.4 million in 2017, 2018 and 2019, respectively.
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"The city for one year sat on a consultant's report which criticized CPPs high rates, while the surpluses kept building! The consultant also recommended wholly unnecessary rate increases, which, given the city's policies, would build even more surpluses and damage CPP's standing with its customers," Kucinich said.
Here are 6 keys to attracting new customers, keeping them | Cathy Ackermann
All businesses these days are trying to figure out how to not only reach new customers, but also how to get them to stick around for a long time. Here are a few insights that may help you do that better:
The most successful outreach campaigns are centered on how well marketers know their ideal buyers and their existing customers, and 68% of marketing leaders say that their companies are increasingly competing on the basis of customer experience. Knowing your customers and customizing those experiences can't be a guessing game or simply discovered through a Google search.
Michigan pub blasts customers for bullying staff during coronavirus pandemic: 'Enough is
“We're here to tell you that we stand with all of our staff and we will not tolerate this behavior at our pub,” the brewery-restaurant wrote in a Facebook post on Thursday.
“Our staff deserves better,” the post added. “We are mothers, fathers, sisters, brothers, daughters and sons. We might not be yours, but we are somebody's and deserve the respect you would want for your own. We are your servers, hosts, bussers, and kitchen crew.”
More than 20,000 ComEd Customers Still Without Power After Monday’s Storms – CBS
CHICAGO (CBS) — Some people in the Chicago area are still without power after Monday’s storms caused major damage.
As of 8:30 a.m. there were more than 1,300 active outages. More than 20,000 customers still cant turn on the lights.
Friday afternoon ComEd said it had restored power to more than 721,000 families. That is more than 95% of its customers affected by Monday’s storms.
Happening on Twitter
Frequent, Fast, Cheap & Easy (#FFCE) testing can enable safe return to school & work, by catching occurrences befor… https://t.co/xtq4jLYPqH jhuber (from Menlo Park, CA) Fri Aug 14 23:41:11 +0000 2020
It seems like Vancouver sports radio announcements are garnering a reaction on here, so here's another one. I'll b… https://t.co/UeJK6cE7X4 israelfehr (from North Vancouver, BC) Sat Aug 15 05:31:16 +0000 2020
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