Thursday, August 27, 2020

Coronavirus: PG&E bills jump for some work-from-home customers

Notices have gone out to some PG&E customers that warn of possible hefty increases in electric bills, a forbidding prospect that has prompted one group to demand that regulators remedy the potential hit to the pocketbooks of low- and middle-income ratepayers.

PG&E electric bills are calculated primarily on whether a customer’s usage puts them into one of three tiers, Tier 1, Tier 2, and High Usage. The more electricity that’s consumed, the more likely a customer ends up in a higher tier.

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Publisher: The Mercury News
Date: 2020-08-26T20:29:12 00:00
Twitter: @mercnews
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Quite a lot has been going on:

Walmart requires that customers wear masks. Employee says enforcement is impossible.  - Vox

At the very least, some are being sent to do a job with inadequate training and support from their employers, making those so-called mandates little more than empty platitudes — and actual enforcement, in most cases, impossible to do safely .

Just ask Christopher Vanderpool, a former "health ambassador" for the country's largest private employer: Walmart. Though Walmart's announcement of its mask requirement stated that health ambassadors would get "special training to help make the process as smooth as possible for customers," Vanderpool did not.

Publisher: Vox
Date: 2020-08-27T07:00:00-04:00
Author: Kelli Pate
Twitter: @voxdotcom
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LUS: 12,000 customers without power, restoration efforts to begin soon

Lafayette Utilities System says they will begin restoration efforts to customers affected by Hurricane Laura once wind speeds have dropped below 39 miles per hour.

The company says this ensures it is safe for LUS and mutual aid crews to begin assessment and restoration work.

Starting with restoration of transmission lines to distribution substations, LUS says they and mutual aid crews will work to restore services to the greatest number of customers as soon as possible.

Publisher: KATC
Date: 2020-08-27T11:19:44.018
Author: https www katc com katc news
Twitter: @katctv3
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Customers working remotely slashes Toshiba Australia's FY21 profit optimism | ZDNet

For its 2020 financial year, Toshiba Australia has walked away with a loss of AU$316,000, an improvement on the 2019 loss of AU$2.2 million. Prior to paying an AU$899,000 tax bill, pre-tax profit for the local arm of the Japanese conglomerate was AU$583,000.

Its 2020 tax bill comprised of AU$148,000 in current tax and AU$1.45 million in deferred tax, with a AU$714,000 tax adjustment from prior years.

* * *

While the company's 2020 year was an improvement on 2019, Toshiba Australia is less than optimistic about 2021.

Publisher: ZDNet
Author: Asha Barbaschow
Twitter: @ZDNet
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And here's another article:

National Fuel warning customers of scam threatening to disconnect service

WILLIAMSVILLE, N.Y. (WKBW) — National Fuel has issued a warning to its customers on a collections scam that has been circulating.

Officials say scammers are posing as National Fuel representatives and contacting customers stating the customer has 45 minutes to pay their bill or service will be disconnected.

"Customers are reminded that National Fuel DOES NOT disconnect gas service without following its proper collections procedures, including multiple attempts to contact customers via the mail, phone, or in the field. National Fuel DOES NOT force phone payments as the only payment option and DOES NOT request bill payment by prepaid debit card, gift card, or wire transfer," a release states.

Publisher: WKBW
Date: 2020-08-27T15:05:43.698
Author: https www wkbw com anthony reyes
Twitter: @wkbw
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Automox Continues Rapid Growth with Over 1,500 Global Customers, Announces VP of Customer

Globally Experienced Leader to Drive Customer-First Processes and Ensure Unmatched ROI for Rapidly Growing Global Customer Base

"With remote work here to stay, our cloud-native platform gives customers the competitive advantage of automatically updating and securing their endpoints no matter their location. This unmatched functionality and flexibility have driven incredible demand for our platform around the world," said Jay Prassl, CEO and Founder, Automox. "As we continue our rapid growth, a natural next step is to bring on an experienced leader solely focused on exceeding the needs of our customers.

Date: A9862C0E6E1BE95BCE0BF3D0298FD58B
Twitter: @YahooFinance
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Motus Signs Hundreds of Customers While Expanding to New Markets in the First Half of 2020

Motus now has more than 2,300 customers and 300,000 mobile-enabled workers using its SaaS platform. In addition to servicing brands such as Bosch, Papa John's, Yuengling, Kellogg's, National Grid, and Coca-Cola Bottling Company, Motus bolstered its customer base by nearly 10%. As a result of its unwavering commitment to the end user, Motus experienced a +33 Net Promoter Score – 27% higher than the average for SaaS companies – and a 94% customer retention rate.

Date: A9862C0E6E1BE95BCE0BF3D0298FD58B
Twitter: @YahooFinance
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Duke Energy to resume disconnecting customers behind on payments - Orlando Sentinel

Duke Energy next week will resume disconnecting customers for nonpayment as advocacy groups are intensifying demands for a statewide moratorium on disconnections and debt forgiveness for low-income customers during the pandemic.

As Central Florida's largest power provider, Duke was part of a widespread move among utilities in March that suspended cutting off electricity to customers unable to pay their bills as COVID-19 strangled the region's economy and employment.

Publisher: orlandosentinel.com
Date: AF5DF015CBF22FE3881D47FDCBCE4F02
Author: Kevin Spear
Twitter: @orlandosentinel
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