Tuesday, January 21, 2020

Council Post: 7 Factors To Bring Your Remote Team And Remote Customers Closer

U.S. Merco Trade International . Helping companies get higher profits with cost reduction and supply chain digitization.">Managing Partner at U.S. Merco Trade International . Helping companies get higher profits with cost reduction and supply chain digitization.

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Remote work — also called telecommuting, teleworking or simply working from home — is an option that business owners and employees are using in different degrees. On the scale from working full-time at the office to 100% remote, there are many options in between.

Publisher: Forbes
Date: 2020-01-21
Author: Marcia Williams
Twitter: @forbes
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Other things to check out:

Bidgely Brings Itemized Electricity Reports to TEPCO Customers in Japan

Artificial Intelligence Applied to TEPCO Smart Meter Data Provides Appliance-Level Insights to Customers for Improved Retention

"Working with TEPCO marks our entrance into the Japanese market with the country's largest utility and our first large-scale deployment together after collaborating for two years on customer-facing solutions"

Using Bidgely's UtilityAI™ solution, the annual energy reports will be sent to customers with their contract renewal from TEPCO as an innovative way to help drive improved customer retention. The reporting solution applies AI techniques to TEPCO customer data in order to disaggregate energy usage down to the appliance level, which is then processed into useful, consumer-friendly home energy information served via the annual reports.

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Publisher: MarTechSeries
Date: 2020-01-21T18:33:18 05:30
Twitter: @MarTechSeries
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Boeing tells customers it doesn't expect 737 Max approval until mid-2020
Publisher: Dallas News
Date: 2020-01-21T20:06:28.557Z
Twitter: @dallasnews
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New law aims to protect cable, satellite TV customers

JACKSONVILLE, Fla. – Look closely at your cable or satellite TV bill and you might be surprised to find fees you never heard of: Broadcast TV fee, regional sports fee, set-top box or rental fees and many more.

"These fees are hidden. Consumers are confused by them. Most importantly they're getting worse and they're expensive," explained Consumer Reports senior counsel Jonathan Schwantes.

The good news, however, relief is on the way from Washington. Congress passed the Television Viewer Protection Act of 2019 , which was signed into law by the President last month, that does three basic things.

Publisher: WJXT
Date: 2020-01-21T16:34:06.670Z
Author: Jodi Mohrmann Lauren Verno
Twitter: @WJXT
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Were you following this:

Vyond Unveils Video Showcase Resource for Customers

"Even though Vyond is a much easier way to make videos than traditional production methods, we see tremendous value in providing our customers with resources that make it even easier. Examples of completed videos and templates that can be modified for our customers' specific needs directly address the feedback we've received from our community," said Community Manager Jessica Hobbs . "These resources go a long way in helping our customers get started with Vyond."

Date: 9D28F7743C790DD88F2D9C7375EF7ED5
Author: Vyond
Twitter: @PRNewswire
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Google Cloud lands Lufthansa Group and Sabre as new customers – TechCrunch

When you hear about airline systems going down, it’s often Sabre’s fault, so just being able to avoid that would already bring a lot of value to its customers.

“By combining Google Cloud’s technology with Lufthansa Group's operational expertise, we are driving the digitization of our operation even further,” said Dr. Detlef Kayser, member of the executive board of the Lufthansa Group. “This will enable us to identify possible flight irregularities even earlier and implement countermeasures at an early stage.”

Publisher: TechCrunch
Date: 2020-01-21 10:37:10
Twitter: @techcrunch
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Apple Business Chat to bring 'new level of personalization' to David's Bridal

Apple Business Chat continues to expand as a seamless way for companies to offer a more personalized and smooth customer experience. David’s Bridal is the latest company working on Apple Business Chat support and expects to be the first in its industry to do so.

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Apple Business Chat became available back in 2017 with iOS 11 . We’ve seen some unique applications, like sports arenas offering the service as a way to order food and drinks and even wireless providers like Sprint and T-Mobile use it for customer support. Other big names to adopt the platform include Burburry, Four Seasons, Hilton, The Home Depot, Discover, and Wells Fargo.

Publisher: 9to5Mac
Date: 2020-01-21T17:33:49 00:00
Twitter: @9to5mac
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How to Inspire Consumer Enthusiasm and Give Customers the Buying Experience They Want

On this week’s episode of F&I Today , Becky Chernek of Chernek Consulting , discusses how industry disruptors like Tesla and Carvana are re-shaping customer expectations and building brand loyalty.

Becky Chernek: Welcome to F&I today. I’m your host Becky Chernek and I’m so happy you’re able to join us today. We all know that F&I is vital to the dealership’s bottom line so that’s where I’ve come in. I’ve been in the automotive industry for more than 30 years and in finance and insurance since 1989. I’ve seen a lot and I know how to get impact that sticks.

Publisher: CBT Automotive Network
Date: 2020-01-21T06:00:07-05:00
Author: Becky Chernek
Twitter: @CarBizToday
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