Thursday, March 19, 2020

Customers Want Customization, and Companies Are Giving It to Them - The New York Times

This article is part of our continuing Fast Forward series , which examines technological, economic, social and cultural shifts that happen as businesses evolve.

At a production plant in western Tennessee, about 100 3-D printers, arranged in pods for different tasks and parts, spit out hundreds of pairs of individually fitted insoles and sandals a day.

Every pair has someone's name on it. The footwear is based on foot scans that customers make with smartphones, using the manufacturer's app. Customers transmit the images via the app, along with their choices of colors and patterns.

Date: 2020-03-18T09:00:20.034Z
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In case you are keeping track:

Grocery stores focus on safety of employees and customers during coronavirus pandemic | Q13 FOX

While many businesses are closing doors due to coronavirus concerns, grocery stores remain open with a focus on keeping both customers and employees safe.

Whether it's neighborhood grocery stores or national chains, employees are working to keep everything as clean as possible.

* * *

Karl Schroeder is the President of the Seattle Division Albertsons and Safeways. He says employees are using hand sanitizer after every checkout and washing their hands every hour. He also says checkout counters are cleaned at least every hour.

Publisher: Q13 FOX News
Date: 2020-03-19T06:21:45 00:00
Author: https www facebook com Q13FOX
Twitter: @q13fox
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Hy-Vee announces shopping hour for seniors and other at-risk customers

WEST DES MOINES, Iowa (KTIV) In response to customer requests, Hy-Vee will now be reserving one hour of shopping time prior to its new opening time each day for customers considered "high-risk."

"We are extremely concerned about the spread of this virus, and want to respond to our customers who are at higher risk of serious illness by offering them a time where they may feel a bit safer shopping in our stores," said Randy Edeker, Hy-Vee's chairman, CEO and president.

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Publisher: KTIV
Date: 2020-03-18T20:48:05 00:00
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Coronavirus update: Best Buy limits store customers. Home Depot, Target shorten hours

Best Buy is turning all in-home consultations virtual and limiting the number of customers in each store to 10 to 15 at a time, the company said in a statement .

Best Buy, Walmart , Home Depot , Target and Walgreens said they're reducing store hours to improve safety and keep up with demand, too.

These retailers are dealing with a surge in sales due to the coronavirus outbreak. At Home Depot, shoppers have been stocking up on masks, toilet paper and cleaning products as well as buying appliances like refrigerators and air filtration. At Best Buy, customers have been purchasing appliances to freeze or store food and tech-related products to set up home offices and help children remotely attend school.

Publisher: CNBC
Date: 2020-03-18T14:47:09 0000
Author: https www facebook com CNBC
Twitter: @CNBC
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Check out this next:

Mississippi Power customers to see rate decrease |

The Mississippi Public Service Commission voted Tuesday to lower rates for customers in the state, starting with their next billing cycle, WLOX-TV reported .

"The approval means a $2.48 reduction for residential customers using 1,000 kilowatt-hours of energy a month. The reduction will begin with April's bills," said Jeff Shepard, a spokesman for Mississippi Power.

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Skimmer May Have Put NutriBullet Customers' Card ...

Blender manufacturer NutriBullet on Wednesday said it had identified and removed malicious code on its website that allowed attackers to steal data from customers entering payment card information on it when purchasing products.

The move came about one month after security vendor RiskIQ first detected the malware on NutriBullet's website and apparently informed the company about it shortly thereafter. According to RiskIQ, NutriBullet did not respond to multiple attempts to alert it about the issue until today.

Publisher: Dark Reading
Twitter: @DarkReading
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HSBC Malaysia offers relief to Covid-19 affected customers | The Star Online

HSBC Malaysia said on Thursday that for its wealth and personal banking customers facing temporary cashflow problems, the latter can apply for interest/profit-only payment and moratorium for up to six months.

KUALA LUMPUR: HSBC Malaysia is offering liquidity relief such as moratoriums and repayment flexibility to assist customers affected by the fallout from the Covid-19 coronavirus.

Publisher: The Star Online
Date: 2020-03-19 15:28:00
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Newsroom - A Message to Customers from Kurt Stache, Senior Vice President of Customer

Kurt Stache, American Airlines Senior Vice President of Customer Experience, provides an update on how the airline is addressing the ongoing coronavirus (COVID-19) situation. In this video, Kurt shares how American has made it easier to change reservations online in an effort to give customers more flexibility. He also explains how new procedures in our Admirals Club lounges give customers greater peace of mind. Lastly, he shares our commitment to our AAdvantage members in the face of

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