Verizon and AT&T have made changes for customers facing hardships as the result of mass layoffs and health concerns as the novel coronavirus continues to spread.
Verizon sent a push notification to customers Friday announcing that it had added 15 gigabytes of data to each customer's account free of charge, for use from March 25 to April 30.
Through May 13, the company has said it won’t charge late fees or terminate service for customers who can’t pay their phone bills. Any customers who faces hardship is asked to fill out an online form or contact customer support to notify the company. More information on how to do that is available at verizon.com/support/consumer/announcements/covid-19 .
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America's bailed-out airlines are not 'playing fair' with customers, travel expert
America's airlines, along with small businesses, other corporations, and individual taxpayers, will receive billions from a $2 trillion stimulus package passed by Congress on Friday to aid the U.S. economy amid the coronavirus pandemic .
But in an interview with Yahoo Finance's " On The Move " on Thursday, CBS Travel Editor Peter Greenberg questioned whether the then-proposed legislation protects passengers, too.
"The airlines are getting bailed out, but are they bailing out the passengers themselves?" he said.
How to serve 1,400 credit union customers in two days and keep everyone 6 feet apart | Lewiston
Keady O'leary and Donna Stubbs watch the banking container arrive through the pneumatic tube at Community Credit Union on Pine Street in downtown Lewiston on Friday. A drive-thru lane has been dedicated to walk-up traffic only. O'leary and Stubbs said they usually go inside to do their banking, but the credit union lobby is closed due to the coronavirus. Daryn Slover/Sun Journal Buy this Photo
LEWISTON — For two days next week, Community Credit Union, in the heart of downtown, is opening 90 minutes earlier, hiring Lewiston police for extra security and President and CEO Jennifer Hogan is borrowing her daughter’s chalk to draw lines 6 feet apart leading to a new walk-up lane.
City refuse customers offered COVID-19 guidance – Examiner Online
The City of Bellefontaine is continuing refuse collections throughout the coronavirus pandemic, with special considerations asked of area residents.
"Refuse collection is an 'Essential Service.' During this public health crisis, it is imperative more than ever that we follow established policies to ensure the safety of our drivers who complete this work and to ensure that it will continue," city department of public utilities officials said Friday in a press release.
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Energy Adviser: Customer service portal is beneficial - Columbian.com
If one of your usual routines included visiting a Clark Public Utilities customer service office, don’t worry. Although the utility’s customer service lobbies are currently closed to protect customer and employee health, representatives are still available 24 hours a day, seven days a week at 360-992-3000 or mailbox@clarkpud.com .
If you need help getting started, call customer service at any time and a representative can walk through the MyAccount sign up process on the phone.
A Message From Safeway/Albertsons to Customers | Signals AZ
“As we continue to navigate through this public health crisis together, Albertsons Companies is continuing to do everything we can to prioritize the health and safety of our customers, our communities, and our associates, and to ensure our customers have access to the food, medications, and other essential goods they need at this critical time.
Our associates are truly the people to thank for keeping our stores and pharmacies operating to provide an essential service for our customers and the communities we serve. That is why we announced that our front-line associates will receive a temporary $2 per hour work increase, above and beyond their regular hourly pay and overtime.
National Grid rate increase delayed for North Country customers | NorthCountryNow
The chair of the state Public Service Commission has approved an order that allows National Grid to delay implementing a rate increase for electric and gas service customers, including those in St. Lawrence County, that was scheduled to take effect April 1.
National Grid's upstate services will postpone an April 1 electric delivery rate increase of $89.6 million and a gas delivery rate increase of $21.5 million until July 1. This will impact approximately 1.6 million electric customers and 640,000 gas customers in National Grid's upstate service territory, said a press release from the PSC.
Local grocery store helps customers stay prepared during COVID-19 pandemic
LAUREL, Neb. (KTIV) - The demand for a variety of grocery store items has skyrocketed, with many people concerned about the COVID-19 pandemic.
"With the ever-growing concerns of the COVID-19 pandemic, many local Siouxland grocery stores are seeing an influx in customers. Leaders with Gary's Food Town in Laurel, Nebraska, say they're thankful for their local shoppers," said reporter Emily Schrad.
"So I didn't really consider that this may happen, but always knowing in the back of your mind it's a possibility," said Gary Anderson, owner of Gary's Food Town.
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