AMHERST — Restaurants in the state can finally welcome back customers for indoor dining beginning Monday after enduring a months-long ban issued as part of Gov. Charlie Baker's emergency order to slow the spread of COVID-19, but some eateries and residents in the area have mixed feelings about whether it's safe enough to reopen.
Baker announced Friday that the next step of his economic reopening plan would begin Monday — two weeks after the green light was given for restaurants to offer outdoor dining and for retail stores to reopen with some restrictions. In addition to indoor table service, this next step will also allow close-contact personal services such as nail salons to reopen and relax capacity restrictions for office spaces.
This may worth something:
Fearful of partisan rancor, many stores are avoiding facemask mandates for customers | WGME
To Reveal New, Unmet Customer Needs - Watch For This One Word
Some of the most brilliant insights about your customers' unmet needs can be found right under your " no's ."
Many of these growth-fueling innovations are triggered when companies uncover unmet customer needs, which is essentially the holy grail of market research. Figure out how to address a customer need that others have yet to identify, and you'll be in an enviable, market-leading position.
Organizations collectively spend tens of billions of dollars each year on market research, much of it focused on revealing overt and latent customer needs. And while such investments can be valuable, they deserve to be supplemented with other intelligence gathering techniques, some of which are decidedly low cost.
Building a Better Experience for Government's Customers - Government Executive
The coronavirus pandemic has required nearly all organizations—from restaurants to schools to banks—to drastically rethink how they deliver services. It has been the same for government. The pandemic shuttered federal field offices, disrupted contact center operations, overwhelmed some online systems serving the public and moved many employees to full-time telework.
Federal agencies adjusted quickly to this new world, finding innovative ways to interact with their customers. And while trust in government remains near an all-time low, according to the Pew Research Center, providing better experiences for customers who interact with government will help rebuild that trust.
And here's another article:
Will the Customers Return to Shop in Santa Barbara County? - The Santa Barbara Independent
As Santa Barbara County eases restrictions on restaurants and retail stores, one question proves to be crucial in the race to reopen: Will the customers return? It's especially important in the small town of Carpinteria, where local businesses are working hard to stay afloat amid the ongoing pandemic.
Rick Mancilla owns The Worker Bee Café in Carpinteria along with his son, also named Rick. The duo, along with the rest of the staff, provided takeout and delivery service for the three-month period that dine-in service wasn't an option. Since reopening for in-person dining, they saw an immediate demand from customers eager to return to the bustling brunch spot.
SOS: Is 22nd service call the charm for AT&T customers? | Just Ask Us | madison.com
It's fair to say Jack and Darlene Hartung gave AT&T a chance to fix their internet and television service.
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Darlene said the Madison couple began experiencing problems with reception in mid-March after having AT&T services for some 20 years. Both, in fact, are AT&T retirees, she said.
In these challenging times, our local businesses need your support. Find out how to get food, goods, services and more from those remaining open.
Moratorium on utility disconnections expires: Customers needing help encouraged to make payment
With the temporary moratorium on utility disconnections lifted, the Colorado Public Utilities Commission (PUC) encourages customers behind on utility payments to arrange for a payment plan or apply for assistance.
To avoid disconnection, customers who have fallen behind on payments are encouraged to first contact their utility to set up a payment plan.
Residential customers of investor-owned utilities (Xcel Energy, Black Hills Energy, Atmos Energy, Colorado Natural Gas) also may prevent a shutoff by providing the utility company a "medical certification" from a doctor, or health practitioner acting under a doctor's supervision, stating that disconnecting service would be especially dangerous to the health or safety of the customer or a permanent resident of the customer's household.
Coronavirus response | Eastern Illini Electric Cooperative customers given time to regroup |
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