Tuesday, June 16, 2020

Retailers' delicate opportunity to win new e-commerce customers | Retail Dive

Retailers' delicate opportunity to win new e-commerce customers | Retail Dive

Authentication sets the tone for customers' digital experiences and their feelings toward the retailer. That's important according to Forrester's 2019 U.S. Customer Experience Index, which shows "emotionally positive experiences" may be the primary means by which brands can differentiate their customer experience today. Companies that balance experience with security may boost their customer satisfaction scores by as much as 35 percent .

Publisher: Retail Dive
Date: 2020-06-16
Author: David Krasinski
Twitter: @RetailDive
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While you're here, how about this:

Customers for T-Mobile, other telecom companies report outages nationwide | KRCR
Publisher: KRCR
Date: 2020-06-15T14:33:31 00:00
Author: LISA LIBRENJAK
Twitter: @KRCR7
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Nintex Honors Top Customers and Partners with Innovation and Transformation Awards

BELLEVUE, Wash. , June 16, 2020 /PRNewswire/ -- Nintex, the global standard for process management and automation, today recognized 14 customer organizations across multiple categories with 2020 Nintex Solution Innovation Awards , announced the 2020 Nintex Champion, and provided three Nintex partner organizations with a 2020 Nintex Partner Award in Business Transformation including Pacific BPA, System RKK, and Synergi.

The 2020 Nintex Champion receiving top honors in this year's awards program is Zoom Video Communications, Inc. for the company's ability to rapidly automate its new customer order process during a time so critical to supporting remote workers. Zoom leveraged Nintex Workflow Cloud's easy-to-use and powerful capabilities to streamline and digitize its sales order process.

Date: 9D28F7743C790DD88F2D9C7375EF7ED5
Author: Nintex
Twitter: @PRNewswire
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Businesses seek liability protection if customers come down with COVID-19 | News | wfsb.com
Publisher: WFSB
Twitter: @WFSBnews
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Other things to check out:

Stratus Launches New ... Support for Channel Partners and Customers

MAYNARD, Mass., June 16, 2020 (GLOBE NEWSWIRE) -- Stratus Technologies , a global leader in simplified, protected, autonomous Edge Computing platforms, unveiled a new Partner Program that provides its channel partners access to a broader range of valuable services and resources to help them generate new revenue opportunities while delivering valuable Edge Computing solutions to their customers.

The new program offers unique tools to loyal partners committed to delivering Stratus computing platforms to their customers and creates a more extensive network of highly engaged partners. The program helps Stratus' channel partners provide their end-users, system integrators and value added-resellers with valuable Edge Computing platforms, services and consulting needed to achieve peak performance of business-critical applications and operations.

Publisher: GlobeNewswire News Room
Date: 6/16/2020 1:01:00 PM
Author: Stratus Technologies Inc
Twitter: @globenewswire
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Newsroom - American Airlines Strengthens Requirement That Customers Wear Face Coverings on
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Customers bid farewell to Shelton's landmark Donut Stop - Shelton Herald

Maria Bobotsis, owner of The Donut Stop, outside the eatery she turned into a downtown destination with her family and Faith Tremblay. She officially closed in April.

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The longtime owner of The Donut Stop announced in April that she would not be reopening what had become a downtown staple for classic, homemade cuisine for nearly 30 years. And her sadness was only eclipsed by many of her patrons, who organized a drive-by parade in her honor on May 29.

Publisher: Shelton Herald
Date: 2020-06-16T14:00:00Z
Author: By Brian Gioiele
Twitter: @sheltonherald
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Customers line up for cuts, color as hair salons reopen in Michigan

New You Salon had about 80 customers come through the parlor doors Monday, its first day open months after the Birmingham salon closed because of the coronavirus outbreak.

That's "high for a Monday," especially when the salon is operating with half of its 17 stylists out of caution and with most appointments for time-consuming coloring, salon owner Kathy Kelly said.

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Government restrictions were lifted to allow Michigan salons, barbershops and spas to reopen their doors with some modifications. Many have full days of appointments booked and have invested hundreds of dollars into measures to protect their employees and customers from the spread of the coronavirus with masks, thermometers and hand sanitizer to ultraviolet wands and ozone air-purifying machines .

Publisher: Detroit News
Author: Breana Noble
Twitter: @detroitnews
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