Mastercard CEO said Tuesday that the coronavirus pandemic caused online shopping to accelerate at a much faster rate than previous years.
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Going forward, consumers will be more likely to make repetitive purchases of everyday items online, having learned how to do this over many months of lockdowns and business closures. In-store purchases may be more limited to purchases that consumers want advice from knowledgeable retailers before making.
Many things are taking place:
Adobe: Holiday Online Shopping Topped $188.2B | PYMNTS.com
The 2020 holiday season was rife with online shopping, which hit a record $188.2 billion, or two years' worth of growth, according to an analysis from Adobe Digital Insights (ADI).
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The number of online spending during the two-month holiday shopping period was, for the first time, over $1 billion every day, according to ADI, which shows that the predominant mode of spending over the past year because of the pandemic is likely here to stay.
Online Holiday 2020 Shopping Reaches New Record
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Americans have spent more money online during the 2020 holiday season than ever before, as they used the Internet to purchase gifts amid the pandemic.
Online holiday season revenue grew by 32% year-over-year and exceeded $188.2 billion for the first time, according to Adobe Analytics. Every day during November and December, including Christmas Eve, exceeded $1 billion in sales, with Cyber Monday exceeding $10 billion.
More website visitors drove the lift in sales, while the average order value remained flat year-over-year. Specifically, consumers shifted their buying habits to take advantage of retailers' "Buy Online Pick-Up in Store" options, with 25% of orders utilizing that service — an increase of 40% over 2019 holiday levels.
You can win $500 by shopping in downtown Greensboro | myfox8.com
Given the pandemic, business is slowing down more than normal. In Downtown Greensboro, they want to reverse the trend.
Zack Matheny is the President of Downtown Greensboro Incorporated. The downtown booster group announced they have a plan to help shops in the central business district.
“What we hear is, ‘It’s hard.’ and ‘What are we going to do?'” Matheny said. “They need us and you to support them, and we are trying to think of everything we can do.”
And here's another article:
Colorado Springs shopping center might be transformed into industrial uses | Business |
Shopping returns top $428B as Amazon, Walmart say keep it | Fox Business
The hundreds of billions of dollars in returns over the past year accounted for approximately 10.6% of total U.S. retail sales, according to the National Retail Federation, the nation's largest retail trade group.
This year, with the pandemic keeping many consumers out of stores, online returns more than doubled compared to 2019 and represented a "major driver of the overall growth of returns," the NRF said.
In 2020, e-commerce accounted for $565 billion for total sales nationwide. Of the $565 billion, approximately $102 billion of online merchandise was returned, according to the NRF.
DoD drops plan to give exchange shopping benefits to more than a half million DoD civilians
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A proposal to give military exchange shopping privileges to more than a half million Department of Defense civilians is dead, according to defense officials.
"DoD is not pursuing military exchange access for DoD civilian employees at this time," said DoD spokeswoman Lisa Lawrence, in response to a question from Military Times. She had no comment about why the proposal has been dropped.
This is a reversal in direction for DoD since October, when an official said the proposal to give exchange shopping privileges to DoD civilians was working its way through the final stages of the approval process.
Malaysia Airlines Launches New Online Shopping Platform by Enrich, Powered by RebateMango
Enrich Shoppe invites customers to earn Enrich Miles from over 500 popular online stores across 4 different markets in Southeast Asia
SINGAPORE , Jan. 13, 2021 /PRNewswire/ -- Malaysia Airlines' frequent flyer programme, Enrich is pleased to announce the launch of Enrich's new online shopping platform called Enrich Shoppe.
Malaysia Airlines' Group Chief Marketing and Customer Experience Officer Lau Yin May said, "Online shopping has become the better alternative these days, especially now in light of the current restrictions and the second phase of the movement control order in Malaysia , hence we embarked on this collaboration with RebateMango to meet customers' preferences.
Happening on Twitter
The first 100 days of the Biden-Harris administration will focus on getting control of this pandemic—ensuring vacci… https://t.co/LUbeHCvWJj KamalaHarris (from California) Tue Jan 12 02:15:41 +0000 2021
babe are you ok you've barely touched your endlessly increasing pile of work that you are expected to do even thoug… https://t.co/nYTU1mmBYx jonnysun Wed Jan 13 00:32:25 +0000 2021
I share the outrage and anger of those across America who have watched Trump fail to combat this raging pandemic an… https://t.co/Aq5my5Nqpi RepJayapal (from Seattle, WA) Tue Jan 12 05:55:10 +0000 2021
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