Almost half of customers surveyed in November told Walmart that they were worried about the current health of the economy, she said when speaking at the virtual National Retail Federation conference. She said 40% said they didn't expect "any kind of speedy recovery."
Walmart's sales and earnings have risen during the pandemic, as customers have turned to its more than 4,700 U.S. stores and its website for groceries, hair color, puzzles and more. Its same-store sales rose by 6.4% and its U.S. e-commerce sales soared by 79% year over year in the fiscal third quarter ended Oct. 31. The company has not yet reported its fourth-quarter earnings, which include the holiday shopping season.
Many things are taking place:
Asheville extends repayment plan for customers who fell behind in utility payments | The City of
Understanding the continuing economic hardships caused by the COVID-19 pandemic, the City of Asheville is extending the safeguarding of City utility accounts for all customers from shut-offs due to nonpayment.
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To be clear: Bills will not be forgiven, but rather customers who fell behind in payments will be offered payment plans to help them catch up on the bill and avoid disconnection.
Al Dawaa Pharmacies Goes Digital: Serving Customers Online Through Mobile and Web
KHOBAR, Saudi Arabia , Jan. 13, 2021 /PRNewswire/ -- Saudi Arabian retail pharmacy giant Al Daawa Pharmacies initiates digital operations, serving customers across the region. The pharmacy incorporates digital presence having functional frontiers on web and mobile. Al Dawaa presents an easy-to-use, multi-functional, and engaging mobile app with a top-of-the-line user interface and functionalities which offer a rewarding customer experience.
Philadelphia Gas Works provides relief grants for customers
PHILADELPHIA (KYW Newsradio) — Philadelphia Gas Works is giving away $2 million in grant money to customers hit hard by the coronavirus pandemic.
The grant money, which goes directly to customers’ bills, is for people who have experienced job and income loss, are caring for someone with COVID-19, or have school-aged kids impacted by stay-at-home orders.
In case you are keeping track:
Walmart will test grocery deliveries to customers' homes
Walmart already drops off groceries to customers' doors and in some cities, it puts them directly inside of their refrigerator. The company said Tuesday that it will soon test another convenient approach: deliveries to a smart cooler on customers' front porches or near their doorsteps.
Starting in the spring, the big-box retailer said it will kick off a pilot in its hometown of Bentonville, Arkansas. It will provide participating customers with a temperature-controlled smart cooler that's called a HomeValet. The cooler will be placed outside of their home, allowing for secure and contact-free grocery deliveries around the clock.
Over 100 Whataburger customers in Florida 'pay it forward' at drive-thru | Fox News
Over 100 customers at a Whataburger in Pace, Fla., treated each other to breakfast and lunch during an hours-long "pay-it-forward" chain at the drive-thru, initiated after an act of kindness by a regular customer.
"There's nothing like starting the new year with a huge pay-it-forward chain, and we're humbled this one took place right here at Whataburger," said Whataburger General Manager Travis Ramsay in a statement shared with Fox News.
Salesforce Introduces Loyalty Management to Help Drive More Meaningful Customer Loyalty
Salesforce partners are equipped to implement Loyalty Management for B2B and B2C customers across industries. Salesforce global strategic partners Accenture, Capgemini, Deloitte and PwC, in addition to consulting partner PK, served as design partners in the development of Loyalty Management and can provide organizations with guidance and solutions to build and strengthen loyalty programs for customers.
Coinbase Apologizes to UK and EU Customers Hit by Regulatory Lockouts - CoinDesk
Coinbase issued a rare apology Tuesday to UK and EU customers who the major cryptocurrency exchange said in a blog post have been affected by weeks of systems outages and trading restrictions.
Happening on Twitter
Just in: Walmart is creating a fintech startup with Ribbit Capital, one of the investment firms behind Robinhood. I… https://t.co/ulEmpTkctL melissa_repko (from New York, NY) Mon Jan 11 21:15:45 +0000 2021
Amazon, Walmart, and Target are all taking a new approach to returns by telling customers to keep what they bought,… https://t.co/EXsdt07Bdd businessinsider (from New York, NY) Mon Jan 11 15:10:41 +0000 2021
Yet another threat to the traditional credit card model: Walmart creates a fintech startup aimed at providing its c… https://t.co/EUrXPj2Rfg lisaabramowicz1 (from New York) Mon Jan 11 21:38:52 +0000 2021
Walmart will test grocery deliveries to a smart cooler on customers' doorstep https://t.co/LEdze6DXBJ CNBC (from Englewood Cliffs, NJ) Tue Jan 12 16:04:53 +0000 2021
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