Companies that pride themselves on customer service have stood out from the crowd during the ... [+] pandemic.
If there's a silver lining to this seemingly endless pandemic, it's this: Some businesses have quietly rethought the way they interact with their customers — and for the better.
For companies that pride themselves on customer service, it's been an opportunity to stand out as the best in their industry.
And here's another article:
Quincy businesses seeing more customers out and about
QUINCY (WGEM) -- The COVID-19 pandemic has caused some trouble for small business trying to get customers in the door but some Quincy businesses say they're seeing that start to change.
Due to rising vaccination numbers and rising temperatures, small business owners said they are seeing more and more people out and about downtown.
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"It's just amazing to see how excited people are thinking about the plans they can make ahead," he said.
East Texas VeraBank customers report difficulties in using debit cards, accessing accounts
TYLER, Texas (KLTV) - Many VeraBank customers experienced difficulties when they tried to use their debit cards or access their accounts online Saturday. Several people called KLTV News to report the situation.
One man named Troy Greene said he was stranded for five hours on Friday because he had run out of gas and was unable to access his VeraBank account to pay for more. On Saturday morning, Greene was still unable to access any money in his account or use his debit card, preventing him from paying bills due this weekend and making it difficult to provide for his three-year-old son.
FirstEnergy Refusing To Return Subsidy Cash To Customers – CBS Pittsburgh
CLEVELAND (AP) — An Ohio electric company under scrutiny for its role in what federal authorities say was a $60 million bribery and corruption scheme has told state energy regulators that it should not have to refund customers $30 million collected from a revenue guarantee provision included in a tainted energy bill.
The millions in question were paid by customers of Akron-based FirstEnergy Corp.'s three Ohio electric utility companies, guaranteeing that they receive the same amount of annual revenue they collected in 2018, a year of extreme weather and high electric use.
Not to change the topic here:
Square's Cash App vulnerable to hackers, customers claim: 'They're completely ghosting you'
"I had to sell my car seat that I just bought for my baby that I'm going to have in a couple of months, so that I could feed my kids, because I have no money now," Shania Jensen, 24, a Cash App user from Utah, said about her account shortly after it was drained of nearly $3,000.
Jensen, one of six Cash App customers who recently told Yahoo Finance they were targeted by unauthorized transactions, said when she went to bed on the evening of March 5 her money was in her account, and by 7 a.m. the next day, it was gone. She said she filed a police report, a complaint with the Better Business Bureau (BBB), and reported the matter to Utah's attorney general.
Sticker shock: Wisconsin customers seeing big gas bills after winter storm crippled Texas |
A gas burner at Madison Gas and Electric. Wisconsin customers are facing higher bills as a result of a spike in natural gas prices from February's winter storm in the South.
Fresh nuts, bolts and fittings are ready to be added to the east leg of the Enbridge Line 5 pipeline near St. Ignace, Michigan, in June 2017.
Many Wisconsin consumers are facing hefty heating gas bills in the coming months as a result of the winter storm that left Texas residents freezing in darkened homes last month.
Century Raising Franchise Fees Charged Gulf Power And EREC; Customers Will Pay Up.
The Town of Century is in the process of finalizing new franchise agreements with Gulf Power and Escambia River Electric Cooperative.
In 1994, the franchise fees for both utilities were increased from 3% to 5%, and now the council is raising the fee to 6%.
While the franchise fee is technically charged to the utility, both Gulf Power and EREC tell NorthEscambia.com that they pass the full cost of the fee on to their customers.
ComEd, Peoples Gas offering financial assistance for eligible customers next month | WGN-TV
CHICAGO – ComEd and Peoples Gas has agreed to provide millions of dollars in additional bill payment relief to help struggling customers during the COVID-19 pandemic.
The utility companies are offering one-time bill credits up to $500 for eligible customers in April, according to the Chicago Tribune .
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Customers have to be at or below 300% of the federal poverty level to qualify for ComEd’s program. Visit ComEd.com/PaymentAssistance for more information or call 1-800-334-7661.
Happening on Twitter
Howard student Tahir Murray's clothing brand Legacy History Pride is getting attention from major companies and cel… https://t.co/pHaoveiqVe nbcwashington (from Washington, D.C.) Fri Mar 19 14:02:05 +0000 2021
Comic book giants DC Comics and Marvel Comics are celebrating Pride month by releasing graphic novels celebrating q… https://t.co/bEpk5rCfTL CNN Thu Mar 18 01:01:13 +0000 2021
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