From improved gross revenue to fresh markets in niches previously untapped by developers, eCommerce would continue to advance in ways that would have appeared unlikely before the pandemic.
FREMONT, CA: In 2020, eCommerce revenue rose by more than 30 percent due to unprecedented market demand after the global pandemic. Many customers were forced to adapt to shopping online as stay-at-home orders moved from weeks to months, sparking exponential growth in the market.
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3 methods for reaching the next level of B2B ecommerce
B2B sales cycles are typically more complex than selling directly to consumers. Enterprise purchases are often significant, and expenses are highly scrutinized, meaning buyers take their time with due diligence and vendor selection. As a result, B2B salespeople have long relied on an expected level of "hand-holding" to guide prospects through the sales journey.
When companies had to quickly replace offline sales channels with online stores, B2B sales teams had to trade tried-and-true practices for unfamiliar strategies tailored to a new business environment. Even though research has shown digital B2B leaders outperform their peers by five times the revenue growth, many B2B merchants have been slow to embrace a digitally-optimized sales process. Ready or not, COVID-19 accelerated digital adoption as a matter of survival.
Ecommerce Product Releases: March 15, 2021 | Practical Ecommerce
Jungle Scout acquires Downstream Impact to expand Amazon advertising capabilities . Jungle Scout has acquired Downstream Impact, an Amazon advertising and analytics software company. With Downstream, Jungle Scout customers will have a full-funnel view of their Amazon business, including advanced advertising insights, along with sales, pricing, and competition.
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eBay announces 2021 spring seller update . eBay has released its 2021 spring seller update with new ways to manage and promote a business. The update includes new guidance features in Seller Hub, a coded coupons tool to offer discounts to buyers, automated Promoted Listings campaigns, a new unified listing experience, and streamlined management of unpaid items, among other new features.
Lightspeed acquires fellow eCommerce business Vend
E-Commerce giant Lightspeed has announced the acquisition of fellow cloud-based platform Vend Limited in a deal worth $350 million.
Both platforms are widely used across the globe with bicycle retailers and so the buyout will see Lightspeed gain a broad range of small to medium size business accounts in the industry.
Existing Vend customers will now gain access to a broad range of Lightspeed products, such as the firm’s Payments, eCommerce and Loyalty solutions, as well as future access to the Lightspeed Supplier Network.
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11 New Ecommerce Books for Spring 2021 | Practical Ecommerce
Here's a batch of new ecommerce books for your spring reading list. There are titles on branding, social media marketing, cross-border selling, podcasting, customer experience, transacting on Amazon and Shopify, and selling your business.
I compiled this list using Amazon. From Amazon's "Books" category, I selected "Business & Money." From there I chose the "Processes & Infrastructure" sub-category and selected "E-commerce." Then I handpicked titles from that group based on customer ratings and relation to ecommerce. Also, I selected a few titles from the "Small Business & Entrepreneurship" sub-category.
Corner stores go digital on ecommerce tailwind | ZDNet
A company that brings online grocery fulfillment to grocers of all size, including mom & pops, just raised $21m in an extended Series A. It's an indication of a rapidly transforming retail environment, which has moved en masse to digital faster than expected thanks to COVID-19 .
"I am delighted to see stor.ai build on the 250% year-on-year growth we achieved over the past twelve months and begin an exciting new era for the company, in which we are set to expand both our product offering and our customer base," says Orlee Tal, CEO, Stor.ai.
eDesk Supercharges Customer Support with AI Advancements, Equipping Online Retailers for Ongoing
Following the continued rise in eCommerce and associated increase in customer queries, eDesk is strategically positioning itself to meet the shifting needs of online sellers experiencing rapid growth by introducing a new batch of data-driven tools:
Smart Inbox: This automation feature interprets order data around customer issue types, streamlining them into filtered blocks of tickets for faster, batched responses. This is regardless of the channel – eBay, Amazon, Etsy, Shopify etc – they came through. Tickets are then automatically categorised, prioritised and assigned to the relevant support agents, speeding up communications and making management of increased enquiry volumes smoother.
India is clamping down on crypto and ecommerce players
The Indian government is eyeing regulations for both cryptocurrency and ecommerce, potentially bringing major changes to the two burgeoning industries.
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The Indian government is hoping to funnel that demand into its own cryptocurrency framework instead. Meanwhile, India's proposed ecommerce measures could promote fair competition and give more local sellers a chance to prosper—but could make it more difficult for players such as Amazon to operate freely in the market.
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