Thursday, March 12, 2020

Customer-Service Workers Are In Charge of an Epidemic - The Atlantic

Early on Saturday, at the bakery a few blocks from my apartment, the barista didn't quite have his new coffee-order spiel down. That morning, for fear of hastening the spread of the coronavirus, all the milks, sugars, and disposable lids had been moved behind the counter. He was nervous, he told me, because orders would take longer to dole out, and every request for "just a little sugar" or a particular type of milk had the potential to go wrong.

At the neighborhood grocery, people were starting to get irritated that this store, like virtually every other in the city, had run out of disinfectant wipes. The women running the checkout lines were gloved for the first time, spraying down conveyor belts and debit-card keypads as thoroughly as they could before the next customer piled toilet paper and canned food into their lanes.

Publisher: The Atlantic
Date: 2020-03-11T10:44:31-04:00
Author: Amanda Mull
Twitter: @theatlantic
Reference: (Read more) Visit Source



This may worth something:

Police Seek Customers Defrauded By Phone Sales | News, Sports, Jobs - Post Journal

The Jamestown Police Department is looking for area residents who purchased cell phones reportedly sold fraudulently from a former employee of Cricket Wireless.

In a news release sent Wednesday, police said the former employee — who is facing pending felony charges — sold about 28 cell phones totaling $5,959.72 from Cricket Wireless at 525 Foote Ave. in Jamestown and “kept the money for his own use.”

“The employee reportedly accepted these transactions in cash without a receipt or with a fictitious receipt to the employer, resulting in some of the customers’ names not being known,” Jamestown police said. “The customers have now lost their service through the provider, and the phones are now reported as stolen and unusable through the network.”

Reference: (Read more) Visit Source



Why Customers Won't Set Foot In Banks In The Future

Many people today are avoiding public places due to Coronavirus (COVID-19) and it begs the question of allowing employees and customers to do everything they would do in-person, virtually. It used to be that any kind of money-related task, from depositing a check to getting cash or transferring between accounts, had to be done in person at a retail bank branch.

* * *

Recent years have seen the rise of new banks challenging traditional stalwarts. One of the biggest differences between new banks like Monzo, Ally and Chime is that they are completely digital with no branches. These types of banks are appealing, particularly to younger consumers, because they can pass on their savings from not having physical spaces to customers. Even big bank Wells Fargo recently launched its own digital bank, Greenhouse.

Publisher: Forbes
Date: 2020-03-10
Author: Blake Morgan
Twitter: @forbes
Reference: (Read more) Visit Source



Food carts struggling as coronavirus fears keep customers away
Publisher: New York Post
Date: 2020-03-11T19:03:15 00:00
Twitter: @nypost
Reference: (Read more) Visit Source



And here's another article:

Druva Named a 2020 Gartner Peer Insights Customers' Choice for Backup and Recovery Solutions

Customers recognize Druva for industry-leading reliability, ease-of-use, and rapid deployment capabilities

Druva offers a completely SaaS-based platform – these reviews make it clear to us that businesses are experiencing first-hand the reliability, rapid deployment and ease-of-use of the industry's most comprehensive cloud backup platform.

Additionally, in the November 2019 Gartner Peer Insights 'Voice of the Customer': Disaster Recovery as a Service, which compared seven of the top DRaaS services, Druva received the highest overall rating (4.9/5), the highest score for willingness to recommend (94 percent compared to the average of 88 percent), and a 4.8/5 rating from customers for service and support, among other categories.

logo
Publisher: MarTechSeries
Date: 2020-03-12T18:56:45 05:30
Twitter: @MarTechSeries
Reference: (Read more) Visit Source



Dick's burgers urges customers to avoid cash amid coronavirus spread | KOMO
Publisher: KOMO
Date: 2020-03-11T18:07:45 00:00
Author: Karina Mazhukhina KOMO News
Twitter: @komonews
Reference: (Read more) Visit Source



Evicted SA event center leaves 30 customers searching for new venues

"When we saw Urban Event Center, she was all smiles and happy," said Valerie Losoya, Analisa's mother.

* * *

A notice was posted on the doors of Urban Event Center that it was being evicted from its location on Callaghan Road, near Bandera Road.

Losoya said her daughter was forced to move the date of the quinceañera, and they have scrambled to make last-minute changes.

"I had to call our vendors, our cake to change the date and make sure they can change the date sooner. It's been a lot," Losoya said.

Publisher: KSAT
Date: 2020-03-12T03:47:21.552Z
Author: Steven Cavazos
Twitter: @KSAT
Reference: (Read more) Visit Source



Piedmont Natural Gas bills to significantly decrease for Tennessee customers | Duke Energy | News

CHARLOTTE, N.C. – Piedmont Natural Gas has received approval from the Tennessee Public Utility Commission to significantly decrease natural gas rates for all customers in its Tennessee service territory. The decrease is effective immediately and will be reflected in customers’ March 2020 bills.

“Piedmont continuously looks for ways to bring more value to our customers, whether it’s through exceptional customer service, innovative products and services, or lower costs,” said Piedmont Natural Gas Senior Vice President Sasha Weintraub. “And now as natural gas prices continue to decrease, we are pleased to pass these savings along and further add to the many benefits natural gas brings to our customers’ homes and businesses.”

Publisher: Duke Energy | News Center
Author: Duke Energy
Reference: (Read more) Visit Source



Happening on Twitter

No comments:

Post a Comment