"If there's been a silver lining in the past year, it's that people have stopped making excuses. We can't afford to keep doing the small things—the things that don't move the needle. We've also realized that we just don't have the patience for them anymore and that's been incredibly refreshing."
In this episode we talk about the importance of finding your brand's "why" and how that why can act as a compass, a North Star in everything you do. Just as MarketingProfs' why is to create smarter marketers, Zendesk's is to be helpful and to allow Zendesk customers to act as champions of customer service to their own customers.
Other things to check out:
Crews working to restore TV service for Hawaiian Telcom customers on Oahu | Honolulu
Hawaiian Telcom is starting to restore TV services for affected customers, according to spokeswoman Ann Nishida Fry.
She noted customers may need to reboot their TV hardware if service is not working. Customers who continue to have TV service issues may submit a support request at bit.ly/SupportTix .
”We apologize for the inconvenience and thank our customers for their patience and understanding,” Fry said adding the company will be communicating with customers concerning compensation for the TV service interruption.
Verizon customers with both wireless and Fios Home Internet can save more | About Verizon
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Bay City resumes utility shutoffs for residential and commercial customers - mlive.com
Bay City officials announced that it will start issuing notifications of utility service disconnections to residential customers, which can ultimately lead to certain utilities being disconnected. Utility disconnections were previously suspended in 2020 due to the ongoing COVID-19 pandemic.
The notification and disconnection process for the non-payment of electric service for both residential and commercial customers was restored as of March 1. However, the city noted that residential water service disconnections will continue to be suspended but that utility disconnections for commercial water services have been put back in place.
Many things are taking place:
Ask 2: Will restaurants still require customers, employees to wear masks?
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Private businesses and entities have the legal right to require customers and employees to wear a mask. In fact, many Houston-area businesses have already announced that they plan to keep the COVID-19 precautions in place.
Guests and employees have no "constitutional free speech rights in a private business or workspace," according to restaurant.org . The First Amendment of the U.S. Constitution protects an individual's right to free speech from infringement by the government, but not a private business.
Peoples Gas Outage Affects 1,300 Customers in Logan Square – NBC Chicago
More than a thousand Peoples Gas customers in Logan Square were without heat for a second day Wednesday as the utility company said service could be restored by that evening.
The outage, which began by 2 p.m. Tuesday, affected about 1,300 customers in the area south of Belden Avenue, north of Armitage Avenue, west of Hamlin Avenue and east of Kedzie Avenue, according to Peoples Gas spokesman David Schwartz.
Black Seal Reopens to Eager Customers After 2020 Fire
ESSEX — Closed for over a year to repair damage from a fire last January, the Black Seal restaurant on Main St. in Essex Village reopened to eager customers last weekend.
"We had people out there at 11, 11:15, waiting to get in to their usual bar seat," Black Seal owner Mauricio Salgar said. "People were waiting for take out everywhere."
Salgar said he didn't publicize the soft opening last weekend because he didn't want the restaurant to be overwhelmed after being closed for 13 months. But in a small town like Essex, word travels quickly.
After winter storm, 430K Austin Energy customers to get a $10 credit towards their bill
AUSTIN (KXAN) — As Austinites continue to recover from the historic winter storms two weeks ago, city council approved several measures Thursday aimed at giving customers some added relief with their utilities.
At times during the storm, when the most significant outages were happening, more than 200,000 of Austin Energy’s approximately 430,000 residential customers were without power. To help those customers, the council approved a measure that would give a $10 credit to every Austin Energy customer on their first bill after March 19.
Happening on Twitter
See the lights, see the party, the merchandise... we can't wait to dance in a storm in our album cover hoodies and… https://t.co/b14ftdzeQ4 taylornation13 (from Taylor Nation) Wed Mar 03 17:42:27 +0000 2021
63% of West Virginians support raising the federal minimum wage to $15 an hour. Q: What stops someone like Joe Man… https://t.co/PYiDxh0BWV ninaturner (from Cleveland, OH) Wed Mar 03 22:32:54 +0000 2021
Listening to MG Walker's honest testimony, and having commanded organizations in stressful situations, it is a bad… https://t.co/qxpnCNiOQY MarkHertling (from Florida) Wed Mar 03 16:36:34 +0000 2021
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