Do Customers Want Open Data Platforms?
Snowflake turned some heads in the big data market with recent blog posts and articles that cast doubt on the benefits of open data architectures. Customers should "choose open wisely," the data warehouse giant says, and avoid "fall[ing] into the trap of letting the means get confused with the end."
Snowflake lobbed the opening salvo in its latest battle against open platforms with a 3,800-word blog post on March 31 written by founders Benoit Dageville and Thierry Cruanes, along with two other executives. Dageville followed that up with a 2,300-word opinion piece in Infoworld's Insider , which is not open to the public and requires reader registration (although the first taste is free).
Walmart faces backlash after customers receive email containing racial slur | WGN-TV
Moderna said Tuesday its COVID-19 vaccine strongly protects kids as young as 12, a step that could put the shot on track to become the second option for that age group in the U.S.
With global vaccine supplies still tight, much of the world is struggling to vaccinate adults in the quest to end the pandemic. But earlier this month, the U.S. and Canada authorized another vaccine — the shot made by Pfizer and BioNTech — to be used starting at age 12.
BALDWINSVILLE, N.Y. (WSYR-TV) — An eight-month-old New York boy, Enzo Mincolla, has made history as the youngest person in the world to receive two doses of the Pfizer COVID-19 vaccine.
The Advantages Of Remembering Your Customers' Names
Very few companies remember and use the customers' names. Employees rarely, if ever, remember and consistently use the names and remember the faces of the customers they see most often, let alone the customers they see only occasionally. There is nothing more precious to a customer than their name. It is the highest level of customer service. In a year the typical customer can count on one hand the times an employee will use their name. Most companies and employees don’t care.
Evergy Warns Customers Regarding Recent Utility Scam Attempts
Evergy reported it received numerous customer reports on Monday of individuals calling, claiming to be Evergy representatives, and asking customers for immediate payment to avoid service disconnection.
These representatives are not employees of Evergy, the company stated in a release. For past-due accounts, calls from Evergy requesting payment are never made the same day as the disconnection.
Several customers have contacted the company about receiving suspicious calls. In most cases, the caller claims to be an Evergy customer service representative to get the customer to provide credit card information or other personal information, telling the customer a check has bounced or he/she has a past-due bill
Businesses celebrate unmasking, but some customers hesitate - Portland Press Herald
Scott Sturgeon of Cumberland puts his hand on Shaun McCarthy's shoulder as McCarthy prepares to throw Sturgeon's mask into the fire during a mask burning party at Dock Fore in Portland on Monday. McCarthy, the owner of Dock Fore, hosted the party to celebrate the end of Maine's mask mandate. He said, "People are looking forward to getting back to the way things used to be." Shawn Patrick Ouellette/Staff Photographer
It was back to normal on Monday for businesses across Maine as the state abandoned yearlong regulations intended to limit the spread of COVID-19.
When employees harass customers: Employer pays $250K | HR Morning
A personal care services provider will pay $500,000 to end a suit. The suit accused it of allowing caregivers to be harassed . It also said it retaliated against them when they complained.
The Equal Employment Opportunity Commission sued Joyvida, LLC. Joyvida provides personal care services in the Colorado Springs, Colorado, area.
The agency's suit said Joyvida did not respond appropriately when female caregivers reported they were being harassed while working for clients.
ComEd law cost customers $600 million over seven years, study says - Chicago Tribune
As the Commonwealth Edison lobbying scandal has rocked state government, much of the focus has been on laws that resulted in customers paying more for a smart grid and a bailout of nuclear power plants.
But there's a third, lesser-known measure that also has had a big impact on customers' wallets: a 2013 law that allowed ComEd to use a trio of accounting techniques to help its bottom line.
Hometown Hero: The Giant Co. & Customers | ABC27
HARRISBURG, Pa. (WHTM) — Monday, May 24, hometown heroes are helping school districts keep their students fed. The Giant Company and its customer raise $3.3 million to fight food insecurity.
More than 170 school districts will receive a portion of the money to support student meals, increase the stock in school pantries and pay off student meal debt.
Central Dauphin will get the biggest serving among Midstate school districts with $40,000. Lancaster schools will receive $40,000 and $31,000 will be going to the Chambersburg School District. Harrisburg and Carlisle schools will each get $30,000.
Amazon Customers Prefer Diverse Models in Product Photos - EcommerceBytes
In a message to clothing sellers about product photography, Amazon said its internal studies show that customers prefer to see apparel displayed on a person – and they also prefer to see a diverse range of models.
“Highlighting clothing on models with different body types, skin tones, ethnicities, hair colors and textures, physical abilities, gender expressions, and ages is an effective way to connect with customers and improve their shopping experience,” Amazon wrote.
Happening on Twitter
Ready for some fun in the sun? Eight of Salt Lake County's nine outdoor pools will open this weekend. https://t.co/kvOo6GIfL7 fox13 (from Salt Lake City, Utah) Mon May 24 22:13:31 +0000 2021
The Willoughby Police Department has released this video of the military ordinance that was found in the Chagrin Ri… https://t.co/fOKqF4p5tY wkyc (from Cleveland, OH) Fri May 21 22:09:13 +0000 2021
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