Yes, a spokesperson for the company confirmed that they are aware of a “billing error” on some bills. Customers, however, were never overcharged.
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When Disney+ launched, Verizon offered select customers the streaming service for free. Now some of those customers are warning about a strange charge on their bills for $49.99.
The charge on the bill reads, “Verizon media and apps $49.99.” Right below it reads, “Disney+ Monthly $0.00,” leaving many people puzzled about what they’re being charged for.
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Gatesville: Boil order issued for some water customers
GATESVILLE, Texas (KWTX) A boil order was issued Friday afternoon for some Gatesville water customers after a contractor hit a water main near the elevated water tank at 3409 East Main St.
The order affects customers in an area east of North Lovers Lane to Veterans Memorial Loop and north along State Highway 36 up to FM 929.
Insert about water rate change mistakenly sent to 2,000 Norfolk customers, city says | WTKR.com
News 3 obtained a notice from Norfolk City Manager Chip Filer , who said that Friday afternoon, HRSD mistakenly sent a Chesapeake insert about a water rate change in their bills to about 2,000 Norfolk customers.
Filer says HRSD is apologizing for the confusion. The agency is advising anyone who received the insert to disregard it and is adding notes to those accounts.
A clarification saying the inserts were sent in error and do not impact Norfolk customers has been posted on the Utilities web page . Filer also said they are posting information on the front page of the website.
Landmark Bank warning customers of scam calls
Landmark Bank, which has locations across Texoma, posted on social media that fraud calls are going out from a 1-800 number.
The bank says the callers portray themselves as members of the Landmark Bank customer service center
In case you are keeping track:
Why bad customer service won't improve anytime soon
In 2013, Americans spent an average of 13 hours disputing a purchase or resolving a problem with customer service.
As professors of marketing, we have examined why customer service continues to be so unsatisfactory even at many profitable companies.
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Our research focuses on the structure and incentives of various customer service centers to explain why consumers perpetually experience hassles when seeking refunds.
Duke Energy Florida customers will see bigger bills this spring | wtsp.com
ST. PETERSBURG, Fla. — Duke Energy customers will be seeing a spike in their bills starting in March this year.
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Duke Energy officials said the $5.34 per 1,000 kWh of electricity on a typical monthly bill is to help recover costs the power company racked up responding to Hurricane Dorian and Tropical Storm Nestor.
Storm costs were $171 million for Hurricane Dorian and $400,000 for Tropical Storm Nestor, according to Duke Energy Florida.
Armed man inside Illinois bank with workers or customers | FOX 61
Authorities in Illinois said at least one person was stuck inside a bank with an armed robber Friday. Police surrounded Heritage Credit Union in Rockford, 90 miles northwest of Chicago.
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UPDATE: At this time, one hostage is believed to be inside the credit union with the suspect. Officers are still working to resolve the incident peacefully.
Daughter's tweet sends customers flocking to mom's Golden Donut shop in Orcutt | Local |
Family friend and customer Jim Zepeda assembles empty doughnut boxes to help with a rush for goods Friday at the Golden Donut in Orcutt.
When Houth Hak and husband Sen Lay opened the Golden Donut in Orcutt at 5 a.m. Friday after four days off for the New Year's holiday, a crowd of customers waiting outside flowed through the doors to buy coffee, doughnuts, cinnamon rolls and apple fritters.
That was just the start of a flood of doughnut lovers who inundated the shop all morning, so many the couple had to call in son Tommy and daughter Nicky and Hak's brother and sister-in-law to help with sales and to churn out extra batches of doughnuts to meet the sudden, unexpected demand.
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